Service Coordinator

hace 1 mes


Bogotá, Colombia ABB Schweiz AG A tiempo completo
Service Coordinator - Medium and Low Voltage Motors & Drives At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
This position reports to

Service Manager

Your role and responsibilities

In this role, you will have the opportunity to coordinate service work done at site and ensure it complies with ABB's and customer’s guidelines. Each day, you will act as a single point of contact for the customer during the execution of a service job. You will also showcase your expertise by leading and delivering responsive support coordination to exceed customer expectations.

The work model for the role is: hybrid. This role contributes to the Motion Business Area in Bogotá, Colombia.

You will be mainly accountable for:

  1. Assessing gaps in service delivery, contract execution, and customer focus and working with engineers and operations managers to mitigate the issues identified.
  2. Tracking completion of service visits and ensuring all documentation is completed in a timely manner.
  3. Maintaining and monitoring competency and certification database.
  4. Collaborating with other coordinators to ensure Field Service Engineers' resources are allocated to maximize completion of customer service requests and contract delivery.
Qualifications for the role
  • You are immersed in the management of resources, planning, and handling tools such as project management in major projects in the Colombian market.
  • Ability to demonstrate your experience in coordination and/or supervision with 3 years of experience in projects in the field service area.
  • Possess enhanced knowledge of the service market in the industrial sector, Oil & Gas, or heavy industry (petrochemical, production, or related).
  • PMI certification, advanced Office, SAP, ERPs or ATS.
  • You are passionate about strategic leadership, interpersonal communication, customer orientation, teamwork, organization, and planning.
  • Degree in electrical engineering, electronics, mechanical, industrial, mechatronics, electromechanical, or related careers.
  • You are at ease communicating in English at an advanced level.
More about us

We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory

#J-18808-Ljbffr

  • Bogotá, Bogotá D.E., Colombia Charger Logistics A tiempo completo

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Operations Coordinator to join our team at Charger Logistics. This is an excellent opportunity for individuals with a passion for delivering exceptional customer service and experience in logistics operations.


  • Bogotá, Bogotá D.E., Colombia Propertyse A tiempo completo

    About This Role: We're seeking a skilled and proactive Customer Service Coordinator to join our team at Propertyse.This is a dynamic role that requires strong communication and problem-solving skills, as well as the ability to work efficiently with various stakeholders.As a Customer Service Coordinator, you will be responsible for:Responding to customer...


  • Bogotá, Bogotá D.E., Colombia Propertyse A tiempo completo

    Bogota, CO Propertyse Position Overview: We are seeking a highly skilled Customer Service Project Coordinator to join our team. This is an exciting opportunity for someone who enjoys working in a fast-paced environment and has excellent communication skills. As a Customer Service Project Coordinator, you will be responsible for communicating directly with...


  • Bogotá, Bogotá D.E., Colombia Amerisourcebergen A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Operations Coordinator to join our team. This is a fantastic opportunity to work in a dynamic environment where you will be responsible for coordinating operations between different teams to ensure seamless communication and information flow.


  • Bogotá, Bogotá D.E., Colombia Expeditors A tiempo completo

    Job DescriptionAs a key member of our Expeditors team, the Freight Service Coordinator plays a vital role in ensuring timely and accurate delivery of shipments to our customers.The successful candidate will be responsible for monitoring freight movements, identifying potential delays, and taking proactive steps to resolve issues and ensure timely arrival of...


  • Bogotá, Bogotá D.E., Colombia Schneider Electric A tiempo completo

    **Job Summary:**We are seeking a skilled Service Delivery Coordinator to join our team at Schneider Electric. This is a full-time position that requires strong organizational and communication skills.**About the Role:**The Service Delivery Coordinator will be responsible for scheduling service execution, ensuring timely completion of tasks, and maintaining...


  • Bogotá, Bogotá D.E., Colombia Schneider Electric Gruppe A tiempo completo

    Job OverviewSchneider Electric Gruppe is seeking a skilled Service Delivery Coordinator to join our team in a dynamic role that requires strong organizational and communication skills.

  • Service Coordinator

    hace 4 semanas


    Bogotá, Colombia Broadvoice A tiempo completo

    POSITION DETAILS: Service Coordinator LOCATION: Remote, in Colombia DEPARTMENT: Service Delivery REPORTS TO: Service Delivery Manager POSITION SUMMARY: Are you passionate about creating meaningful connections? Well, we are, too. In fact, we are committed to finding new ways to help people connect with what's important to them. It...

  • Service Coordinator

    hace 1 mes


    Bogotá, Bogotá D.E., Colombia Somewhere A tiempo completo

    We are seeking a skilled Service Coordinator to join our team at Somewhere. This role will be responsible for using our booking and scheduling software to assign cleaning jobs to our cleaning teams.The ideal candidate will have at least 3 years of relevant experience and be fluent in English and Spanish. They will also have strong problem-solving abilities...

  • Sales Team Coordinator

    hace 3 semanas


    Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completo

    Sales Team Coordinator Job DescriptionBruntWork is seeking an experienced Sales Team Coordinator to join our team. This role is responsible for managing sales order fulfillment, coordinating with internal teams and clients, and providing exceptional customer service.

  • Service Coordinator

    hace 1 mes


    Bogotá, Cundinamarca, Colombia Broadvoice A tiempo completo

    **POSITION DETAILS: Service Coordinator** **LOCATION**: Remote, in Colombia **DEPARTMENT**:Service Delivery **REPORTS TO**:Service Delivery Manager ***: Are you passionate about creating meaningful connections? Well, we are, too. In fact, we are committed to finding new ways to help people connect with what's important to them. It starts with the...


  • Bogotá, Bogotá D.E., Colombia United Parcel Service A tiempo completo

    About United Parcel ServiceUnited Parcel Service is a Fortune Global 500 organization that offers innovative opportunities for growth and development. As a dynamic and fast-paced work environment, we provide a rewarding culture where talented teams collaborate to achieve excellence.Job DescriptionThe Recruiting Coordinator is responsible for supporting the...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    Company Overview">Bruntwork is a thriving appliance repair company dedicated to delivering exceptional service to customers throughout the Phoenix area.">Salary">The estimated annual salary for this position ranges from $45,000 to $60,000, depending on experience and qualifications.">Job Description">In this role as Appliance Repair Service Coordinator, you...


  • Bogotá, Bogotá D.E., Colombia Abb Schweiz Ag A tiempo completo

    **About Us**A world leader in electrification, ABB is a pioneering technology company that pushes the boundaries of what is possible. We believe in accelerating sustainable progress and shaping a better future for all.**Job Summary**We are seeking a highly skilled Technical Service Coordinator Specialist to join our team in Bogotá, Colombia. As a key member...


  • Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

    About BruntworkWe're a leading HVAC company, committed to delivering exceptional service and solutions to our customers. Our team is dedicated to providing top-notch support, and we're looking for a skilled HVAC Appointment Coordinator to join us.


  • Bogotá, Bogotá D.E., Colombia United Parcel Service Of America A tiempo completo

    About the Opportunity: We are seeking a highly skilled Global HR Systems Coordinator to join our team at United Parcel Service Of America. As a key member of our HR Technology and Systems (HRTS) project, you will play a critical role in gathering and verifying data for project execution.Job Summary: This position involves executing HRTS project steps as...

  • Billing Coordinator

    hace 4 meses


    Bogotá, Cundinamarca, Colombia Hilton A tiempo completo

    Billing Coordinator A Biling Coordinator will assist in audit and closing of groups and events that occur within the Hotel, to identify discrepancies between Contract/Addendum/Banquet Check and solving them with the corresponding areas, and delivered every group closed, to financial area. **What will I be doing?** As Biling Coordinator, you will assist in...


  • Bogotá, Bogotá D.E., Colombia World Courier de Colombia S.A. A tiempo completo

    At World Courier de Colombia S.A., we are seeking a highly skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating depot to site distributions, handling customer service inquiries, and ensuring timely order fulfillment.Key Responsibilities:Coordinate with medical sites to schedule depot...

  • Facilities Coordinator

    hace 2 meses


    Bogotá, Cundinamarca, Colombia CBRE A tiempo completo

    **Facilities Coordinator** **Job ID** - 187034**Posted** - 09-Oct-2024**Service line** - GWS Segment**Role type** - Full-time**Areas of Interest** Building Management, Engineering/Maintenance, Facilities Management **Location(s)** Bogota - Distrito Capital de Bogota - Colombia CBRE es la empresa líder a nível mundial en consultoría, comercialización...


  • Bogotá, Bogotá D.E., Colombia 1840 & Company A tiempo completo

    Job Title: Appointments CoordinatorAbout the Role:We are seeking a professional Appointments Coordinator to join our team at 1840 & Company. As an Appointments Coordinator, you will be responsible for scheduling appointments for property owners to dispute their property values.Key Responsibilities:Answer incoming calls, live chats, and emails in a friendly...