Customer Success Manager
hace 1 semana
Join to apply for the Customer Success Manager role at Pharmbills Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Pharmbills Where Client Success Meets Strategic Growth At Pharmbills, we enable clients’ growth with highly trained, client-focused teams dedicated to performance excellence and exceptional service. Our Representatives form the foundation of our delivery, and Customer Success Managers (CSMs) drive outcomes by mentoring teams and partnering strategically with clients to maximize value. Join a process-driven, data-informed environment where your influence shapes account strategy, revenue growth, and long-term client success. What’s This Opportunity About? As a Customer Success Manager, you will own client satisfaction and account health for assigned clients, lead onboarding and growth initiatives, and act as the highest escalation level within those partnerships. You’ll combine relationship management, people leadership, and data-driven insight to ensure clients achieve measurable outcomes and that teams deliver consistently excellent results. What’s in It for You? ✅ 24 business days of paid time off per year ✅ Direct collaboration with Pharmbills’ leadership and influence on business strategy ✅ Opportunity to mentor and develop other professionals and shape client success ✅ Join a diverse, talented, and supportive team that values innovation and excellence What You’ll Be Responsible For: ✔️ Own and drive client satisfaction across assigned partnerships — act as the primary escalation point. ✔️ Serve as a trusted advisor: align services with client objectives and long-term plans. ✔️ Lead onboarding for new clients to ensure a smooth transition into operations. ✔️ Identify and execute upsell and cross-sell opportunities to expand account revenue. ✔️ Create and maintain client strategies with clear goals, success metrics, and improvement plans. ✔️ Conduct regular account health audits; provide data-driven insights, reports, and recommendations. ✔️ Coordinate cross-functional initiatives with Delivery, HR, Recruitment, Finance, and Operations to ensure seamless execution. ✔️ Mentor and develop assigned team members through coaching, feedback, and performance guidance. What You Bring to the Table: ✅ 2+ years in client-facing roles, account management, or international sales ✅ 3+ years in team leadership or performance management Apply today and help Pharmbills deliver measurable success across global partnerships. #J-18808-Ljbffr
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Strategic Customer Success Manager
hace 1 semana
Bogotá, Distrito Capital, Colombia Pharmbills A tiempo completoA growing technology firm in Bogotá is seeking a Customer Success Manager to lead client satisfaction and account health for assigned clients. In this role, you will drive onboarding initiatives, mentor teams, and ensure client success through strategic insights and data analytics. The ideal candidate has over 2 years of experience in client-facing roles...
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Customer Success Manager
hace 2 semanas
Bogotá, Colombia BMNS A tiempo completoHuman Resources Manager | HR Analytics | Talent Development | Employee Engagement & Labor Relations We're seeking an exceptional Customer Success Manager to join our LATAM team. This is an account‑centric role where your primary mission is securing renewals through driving adoption and value realization across the customer organization. You’ll be...
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Customer Success Manager
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Customer Success Manager
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Bogotá, Colombia SoftwareOne A tiempo completoJob Function: Field Sales The role: We strive to foster a culture and workplace that empowers our employees to be authentic, best versions of themselves. This is the basis of our diversity, equity, inclusion, and belonging initiatives. We are thrilled to announce an opportunity to join our team as: **Customer Success Manager Farmer** Full-time | Bogotá...
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Customer Success Manager
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Customer Success Manager
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Bogotá, Colombia Patricia Baez Company A tiempo completoAbout the job Customer Success Manager (BOG) Customer Success Manager (BOG) Job Description As a Customer Success Manager, you will act as a dedicated partner for small to mid-sized clients, ensuring they realize value quickly and maintain it consistently. You will support client onboarding, retention, and satisfaction through proactive communication,...
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Customer Success Manager
hace 6 días
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Graduate Customer Success Manager
hace 4 semanas
Bogotá, Colombia Canonical A tiempo completoCanonical Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Graduate Customer Success Manager role at Canonical Canonical Bogota, D.C., Capital District, Colombia Join to apply for the Graduate Customer Success Manager role at Canonical The role of a Customer Success Manager at Canonical Customer...
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Customer Success Manager
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Customer Success Manager
hace 1 semana
Bogotá, Bogotá D.E., Colombia Patricia Baez Company A tiempo completoCustomer Success Manager (BOG)Job DescriptionAs a Customer Success Manager, you will act as a dedicated partner for small to mid-sized clients, ensuring they realize value quickly and maintain it consistently. You will support client onboarding, retention, and satisfaction through proactive communication, strategic insight, and close collaboration with...
