Prospect Assistant Team Lead
hace 6 días
Who we are: Third Way Health ( helps medical practices and healthcare organizations across the United States to improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform and world class services. What unites us is our passion to support physicians and help patients from all backgrounds to have a better healthcare experience. About the position: We are seeking a full-time Assistant Team Lead for our Team. The Assistant Team Lead will support the Team Lead in various administrative and leadership tasks, ensuring efficient team operations and high-quality client services. You will play a key role in supporting different aspects of operations including helping our clients and managing teams. Responsibilities: Take patient calls and help patients to e.g., schedule appointments, navigate intake, etc. Provide accurate, satisfactory answers to patients’ queries and concerns De‑escalate situations involving dissatisfied patients, offering patient assistance and support Contact patients to inform them about available test results or remind them about upcoming events in their care plan (e.g., annual wellness visit) Guide patients through navigating the practice website and or troubleshooting the member/patient app Assist the Team Lead in guiding and managing the Members team Provide recommendations and support for allocating team resources effectively to practices/patients as directed by the Team Lead Assist in monitoring team goals and performance measures Participate in evaluating the quality of services provided by the team Ensure patient satisfaction scores meet required levels Provide training and support during service migration for new hires, as needed Offer call support to other team members in the absence of the Team Lead Update process documentation, as needed Manage if the Team Lead is not available Required skills and qualifications: Expertise in healthcare (US healthcare sector experience; does not need to be a nurse or doctor) and managing call center operations Strong communication skills, both written and verbal (candidates must be fluent in English and Spanish, C1 or above preferred) Expertise with telephony and CRM systems, ideally Salesforce Ability to motivate and empower others Excellent conflict resolution and facilitation skills Strong time management and organizational skills Adaptability and flexibility Comfortable working in fast-paced environments Excellent troubleshooting skill #J-18808-Ljbffr
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Team Lead
hace 7 días
WorkFromHome, Colombia Alkosto A tiempo completo3 años de experiencia, profesional hasta especialización/ maestríaPalabras clave: Team Lead, Jefe de Equipo###### Líder de Equipo de Reclutamiento**Palabras clave:**Buscamos un dinámico Líder de Equipo de Reclutamiento para unirse a nuestro equipo en Bogotá. Como Jefe de Equipo, serás responsable de liderar y potenciar un equipo de reclutadores,...
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Executive Assistant to Leadership Team
hace 1 día
WorkFromHome, Colombia Experian Group A tiempo completoA global data and technology company is seeking an experienced Personal Assistant in Colombia to provide high-level organizational support to their leadership team. The role involves managing complex diaries, preparing reports, and coordinating meetings effectively. Candidates should have proven experience in providing support to senior leaders, exceptional...
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Virtual Assistant
hace 1 semana
WorkFromHome, Colombia Seamlessassist A tiempo completoAre you fluent in Spanish and English ? Are you confident in handling sales conversations, managing leads, and closing deals? Were looking for a proactive and results-driven Sales Virtual Assistant to support our growing international team. What You'll Do: Respond to inbound inquiries and qualify leads in both English and Spanish Conduct outbound outreach...
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Sales Supervisor
hace 1 día
WorkFromHome, Colombia NeoWork A tiempo completoNeoWork is seeking a hands‑on Sales Supervisor / Team Lead to support a fast‑growing, patient‑focused healthcare organization in the US. This is a player‑coach role. You will manage and coach appointment setters while actively handling inbound leads to ensure strong coverage, speed, and conversion. This role is ideal for someone who enjoys leading by...
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Team Lead, Mobile
hace 2 semanas
WorkFromHome, Colombia DocuSketch A tiempo completoThe fastest-growing European SaaS company is searching for a Team Lead, Mobile! You can be our perfect match! About DocuSketch: DocuSketch, with its European Headquarters in Potsdam, Germany, is Europe's leading software technology provider for the digital real estate economy. With our product brands Immoviewer and DocuSketc, we have become one of the most...
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Team Lead, Web Development
hace 4 días
WorkFromHome, Colombia Avature A tiempo completoWe're also considering applicants from other locations within Argentina At Avature we develop a platform used to create solutions for all kinds of industries, resulting in an exciting work environment, full of novel technical challenges and learning opportunities. Team Leaders play the lead in this journey, using their project management and soft skills (and...
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Customer Success Team Lead
hace 7 días
WorkFromHome, Colombia LanceSoft, Inc. A tiempo completoOverview Recruitment Manager (Hiring for North America (USA & Canada) and LATAM Regions) As a Customer Success Team Lead, you will be a key member of the Market Success organization, responsible for managing a small team of CSMs and ensuring the successful onboarding, integration, and ongoing satisfaction of clients across Latin America. Responsibilities...
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Software Engineering Team Lead
hace 1 semana
WorkFromHome, Colombia Power Digital Marketing A tiempo completoSoftware Engineering Team Lead Who We Are We are a tech‑enabled growth firm at the intersection of marketing, consulting, and data intelligence. We ignite revenue and brand recognition for leading and emerging companies worldwide. A people‑first culture values diversity, integrity, autonomy, and grit. Our vision is to be recognized as the most valued...
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Lead Generator
hace 1 día
WorkFromHome, Colombia ONIBEX A tiempo completoLead Generator & Lead Nurturing – Tecnología LATAM (Full Time Remoto) En Onibex, empresa tecnológica especializada en soluciones SaaS, data platforms e integraciones empresariales, estamos buscando un Lead Generator & Lead Nurturing con enfoque consultivo, habilidades técnicas y capacidad comercial para atraer, calificar y desarrollar relaciones con...
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Website Performance Manager | Team Papa
hace 2 semanas
WorkFromHome, Colombia Team Velocity Marketing A tiempo completoThis is a full-time, salaried, remote position. Candidates must reside in the Continental U.S., Mountain or Pacific time zones highly preferred but all welcome to apply. Key Performance Indicators KPIs are measured so that we can be sure the division is moving in the right direction at the right speed: Retention (Retention Rate) Engagement (Average Response...
