Operations Manager
hace 2 semanas
RedValley , the fast-growing company in Medellin , is looking for an experienced Operations Manager to join our team
Our Operations Manager will be responsible for interviewing, selecting, and hiring; training new and existing employees; planning, assigning, and directing work; authoring and discussing with employees performance appraisals; addressing employee performance and corrective action plans; employee motivation amongst other responsibilities to make sure every that aspect of the team is taken care of.
What You’ll Do:
- Manage Office inventory/invoices
- Managing Office repairs
- Facilitating Recruiting
- Receiving and addressing general office concerns
- Organizing cultural activities (monthly lunch, game nights, holiday party)
- General Check-ins, discuss office/agent concerns with management to address proper plan of action
- General office introduction for ALL New hires - VIP Video
- Manage all callouts/PTO/latenesses - ensure supervisors are aware and coverage in place (coordinate with dept supervisor)
- Monitoring timeliness, general behavior/conduct - report to HR and dept supervisor
- Coordinating staff issues with supervisors and HR
- Assist with new employees onboarding
- Create a sustainable system for the Call Center - SOP
What You’ll Bring:
- C1 English level
- Experience in leadership of groups of 30+ members
- Overall leadership experience of 3+ years
- Full knowledge in computers and software oriented
- Ability to communicate effectively
- Punctuality, organization, initiative, time management and attention to detail
We Offer You:
- Opportunities to work in a fast-paced startup environment supportive of teamwork, ownership, and purpose.
- Flexible working environment (flexible working hours, working from our state-of-the-art office space in El Poblado).
- One-of-a-kind company values and teamwork culture as well as a meaningful mission and challenging work.
- Private health insurance for you plus a family member.
- Special daily lunch discount with our associate restaurants around Mall La Frontera
Job Type: Full-time
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