Behavioral Health Scheduling Specialist

hace 1 semana


Medellín, Colombia OpsArmy A tiempo completo

Behavioral Health Scheduling Specialist (ABA Se... Job Description: Behavioral Health Scheduling Specialist (ABA Services) We are seeking a Behavioral Health Scheduling Specialist to manage therapy schedules for ABA and autism service providers. This role focuses on high-volume scheduling coordination, day-of changes, and consistent communication with families and technicians. You will be responsible for maintaining schedule accuracy, minimizing lost therapy hours, and ensuring families feel supported during changes. This role requires excellent organization, strong communication skills, and comfort working in fast-moving scheduling environments. Key Responsibilities Manage daily schedule adjustments and technician call-outs Coordinate backfills and make-up sessions efficiently Apply scheduling rules defined by each provider Track and document recovered therapy hours Build and maintain future schedules in Aloha Communicate schedule changes clearly and professionally Follow SOPs and contribute improvement ideas What You Bring Experience in behavioral health, ABA, or mental health scheduling Strong organizational and multitasking skills Confident phone presence with fluent U.S. English Familiarity with Aloha or similar scheduling platforms Detail-oriented and process-driven Spanish-speaking skills are a strong plus #J-18808-Ljbffr



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