SaaS Operations Specialist
hace 1 día
We are seeking a talented and enthusiastic hands-on SaaS Operations Specialist.
LeadsMarket is looking to hire a full time Ad Operations Specialist, who will be responsible for managing the setup, delivery, optimizations, and reporting of digital ad campaigns for multiple clients within a team environment. You will work with cross functional groups to address and resolve all ad ops issues in a timely manner and ensure that all campaign deliverables are being met.
Qualifications:
- Fluent in written and verbal English
- A minimum of 3 years of experience in ad operations and client service, preferably in the financial services or tech industry;
- Experience in B2C and B2B2C businesses, particularly in the digital consumer space;
- Experience setting up and managing advertising campaigns
- Must be technically adept within the digital ad space and be able to troubleshoot issues as they arise
- Ability to collaborate well with teams and proactively manage multiple tasks
- Proficiency with Excel, especially with pivot tables
- Attention to detail, strong organizational and follow-through skills
- Excellent interpersonal and communication skills
- Bachelor's degree in related field required;
- Experience working at a financial services lead generation company is a plus.
Key Responsibilities:
- Perform all duties of ad operations including setup and launch of new advertisers and advertising campaigns to ensure their success and revenue goals
- Perform QA checks and troubleshooting
- Effectively communicate status of campaigns, technical issues, launch delays, delivery issues, etc. to client facing team members
- Monitor and optimize campaign metrics for delivery and performance
- Analyze ad campaign reports and provide recommendations to customer success reps
- Work with integration, technical, marketing and publisher teams to identify and implement all creative and technical requirements
- Assist with documenting, updating, maintaining the work-flow procedures and seek out opportunities to improve existing processes
- Stay up-to-date on industry trends and emerging technologies, and identify opportunities for the company to leverage them.
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