Customer Service Rep

hace 4 días


Bogotá Distrito Capital, Colombia My Hero VA A tiempo completo

Customer Service Rep / Admin Specialist (Colombia) Join to apply for the Customer Service Rep / Admin Specialist (Colombia) role at My Hero VA This range is provided by My Hero VA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Full Time 40 hr/wk role | $850 to $950 per month | PST Hours Role Our client is looking for a Customer Service Rep / Admin Specialist who can communicate with new clients, answer inbound calls, handle onboarding tasks, and keep operations organized. You must be proactive, detail oriented, and able to think for yourself without waiting for instructions. When you apply, please include: A 30 second - 2 minute video introducing yourself in English and explaining why you are a great fit and how you've proactively solved problems. A link to your LinkedIn. A link to your resume. Applicants who do not include this video and these links will not be considered. Goals and KPIs Process and manage new clients smoothly Keep the company efficient and organized Communicate effectively with clients and the internal team Take initiative, ask questions, and solve problems independently Top Hard Skills Invoicing and basic admin tasks Top Soft Skills Excellent English (C1 or C2) Organized with high attention to detail Top Tasks Take 1 to 3 inbound calls per day Onboard new clients and send contracts Support students inside the coaching platform Send SMS messages, schedule calls, and complete miscellaneous admin tasks Communication Respond within 5 to 10 minutes in Slack during working hours Schedule Monday to Friday Seniority level Entry level Employment type Full-time Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at My Hero VA by 2x #J-18808-Ljbffr


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