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Work at DaCodes We are a firm of experts in high-impact software and digital transformation. For over 10 years, we've been building technology‑ and innovation‑driven solutions thanks to our team of 300+ talented #DaCoders , including developers, architects, UX/UI designers, PMs, QA testers, and more. Our team collaborates on projects with clients across LATAM and the United States, delivering outstanding results. At DaCodes, you'll have the opportunity to accelerate your professional growth, work on a wide variety of projects across different industries, and contribute to the design, implementation, and optimization of cloud infrastructures. Our DaCoders play a key role in the success of both our business and our clients. You'll be the expert driving our projects, with access to disruptive startups and global brands. Requirements We are looking for a Salesforce System Administrator with a strong functional and consultative profile. This role is responsible for ensuring the stability, security, and continuous improvement of the Salesforce platform, acting as the primary functional point of contact for the client. The ideal candidate understands business processes, manages Salesforce using declarative tools, and supports users to maximize adoption and value—without relying on custom code. Functional Support & Incident Resolution Act as the first point of contact for Salesforce-related functional issues. Diagnose and resolve issues without code, including: Errors in Salesforce Flows. Permission and visibility problems. Business process configuration issues. Perform root cause analysis and propose functional solutions. Escalate to technical teams only when necessary. Automation Management & Optimization (No‑Code) Maintain and enhance existing automations using declarative tools: Flows (Screen, Record‑Triggered, Scheduled), Validation Rules, Approval Processes. Optimize and simplify processes to reduce user errors, improve operational efficiency, and increase system adoption. User Management & Security Full lifecycle user administration: user creation, deactivation, and updates. Advanced management of Profiles, Permission Sets and Permission Set Groups, Roles and Sharing Rules. Continuously adjust the security model according to organizational changes. Change Management & System Evolution Support controlled evolution of the Salesforce platform: analyze new business requirements, configure new features without disrupting existing functionality. Manage deployments across environments (Sandbox → Production) using Change Sets, validation and testing best practices. Reporting & Dashboards Create and maintain custom reports and operational/executive dashboards aligned with real business KPIs. Support users in understanding and using Salesforce data effectively. Data Quality & Governance Implement validation rules and data quality controls, manage duplicate records, perform data imports and exports using Data Import Wizard and Data Loader. Training & User Adoption Drive user adoption and enablement through ongoing user training, refresher sessions, and functional documentation. Client Relationship & Consultative Support Act as a trusted functional advisor: understand business objectives, translate requirements into Salesforce configurations, prioritize improvements based on impact and effort, support the client's growth. Salesforce Release Management Prepare the organization for Salesforce releases: review release notes, test existing functionality in Sandbox, communicate relevant changes to users and stakeholders, recommend new Salesforce features that add business value. Ideal Profile Strong functional Salesforce background. Deep experience with declarative (no‑code) Salesforce tools. Excellent communication and client‑facing skills. Detail‑oriented, proactive, and focused on continuous improvement. Benefits Integration into global brands and disruptive startups. Remote work / Home office. Hybrid or on‑site modality, if required, will be communicated early. Schedule aligned with the assigned project or work cell. Monday to Friday work schedule. Day off on your birthday. Major medical expenses insurance (applicable in Mexico). Life insurance (applicable in Mexico). Multicultural work teams. Access to courses and certifications. Meetups with special guests from the IT industry. Virtual team‑building events and interest groups. English classes. Opportunities across our different business lines. Proudly certified as a Great Place to Work. Seniority level Mid‑Senior level Employment type Full‑time Job function Other Industries IT Services and IT Consulting Location: Medellin, Antioquia, Colombia #J-18808-Ljbffr
