B2C Customer Service Specialist

hace 3 días


Colombia Kaplan International A tiempo completo

**Job Title**B2C Customer Service Specialist – Equipo Brasil**Job Description**Estamos buscando un(a) **B2C Customer Service Specialist** para apoyar nuestras operaciones en el mercado brasileño. La persona seleccionada será responsable de procesar matrículas de estudiantes internacionales, mantener la base de datos de alumnos, gestionar facturas y ofrecer soporte y orientación de alta calidad a agencias asociadas, estudiantes y equipos internos.### **Principales Responsabilidades:*** Gestionar matrículas de estudiantes en nuestras escuelas ubicadas en Estados Unidos, Canadá, Europa y otros destinos.* Apoyar al equipo de Ventas B2C en Brasil para cumplir sus metas.* Construir y mantener relaciones sólidas con agencias asociadas internacionales.* Brindar soporte rápido y eficaz sobre visas, pagos y llegada de los estudiantes.* Garantizar un servicio al cliente eficiente, proactivo y cordial para agencias y equipos internos.### **Requisitos:*** Título universitario completo o formación equivalente.* Excelentes habilidades de comunicación y organización.* Gran atención a los detalles y enfoque en la calidad del servicio.* **Portugues fluido (obligatorio).*** 1 año de experiencia en atención al cliente o rol similar.### **Ubicación:** 100% presencial en **Bogotá D.C. – Torre Sigma**### **Horario:** De lunes a viernes, de 7:00 a.m. a 4:00 p.m.### **Beneficios adicionales:*** Salario competitivo + comisiones mensuales* 20 días de vacaciones por año* Programa de desarrollo profesional* Cobertura médica adicional* Acceso a gimnasio* Clases gratuitas de inglés* Opción de trabajo remoto flexible tras cumplir KPIs* Entrenamiento intensivo de 2 semanas (sistemas, producto y técnicas de ventas)En **Kaplan** creemos que la educación transforma vidas. Únete a nuestro equipo internacional y sé parte de una empresa que conecta personas, culturas y oportunidades alrededor del mundo.**Location**Bogotá, COL**Employee Type**Employee**Job Functional Area**SalesKaplan lnternational is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. If you require any adjustments or additional support within the recruitment process, please contact us directly.Kaplan International, the international division of Kaplan Inc., encompasses a range of businesses: a dynamic with 40-plus schools across the globe, a range of s which help international students progress onto degree programs at top-ranked university partners in the U.K., U.S., and Australia, a leading higher education institution in where more than 18,000 domestic and international students study towards diplomas and degrees and a professional and vocational training operation in Australia and Asia Pacific. #J-18808-Ljbffr



  • Colombia Kaplan International A tiempo completo

    B2C Customer Service Specialist – Equipe Brasil page is loaded## B2C Customer Service Specialist – Equipe Brasillocations: Bogotá, COLtime type: Full timeposted on: Posted 7 Days Agojob requisition id: JR **Job Title**B2C Customer Service Specialist – Equipe Brasil**Job Description**Estamos buscando um(a) **B2C Customer Service Specialist** para...


  • Colombia Kaplan International A tiempo completo

    Uma empresa de educação global está em busca de um(a) B2C Customer Service Specialist para atuar em Bogotá. O profissional será responsável por gerenciar matrículas de estudantes internacionais, fornecer suporte e manter relacionamentos com agências. É fundamental ter formação superior, fluência em português e experiência anterior em...


  • Colombia Service Technologies Inc A tiempo completo

    Service Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a **Customer Service Representative (Bilingual)**. - Answering incoming calls from potential & current customers - Respond to inquiries about products and services - Data entry to enter...


  • Colombia Mordor Staffing A tiempo completo

    We are looking for a great **Wellness Specialist - Customer Service Representative** **This position assists by**: - Helping clients understand the benefits of regular massage, skin care and stretch rutines. - Establishing relationships with members and guests to grow and retain a client base. - Connecting clients with retail products that improve,...


  • Colombia Kaplan International A tiempo completo

    Una empresa educativa multinacional busca un(a) Especialista en Servicio al Cliente B2C para su equipo en Brasil. El rol implica gestionar matrículas y brindar soporte a estudiantes y agencias. Requiere fluidez en portugués y experiencia en atención al cliente. Ofrecemos un salario competitivo, beneficios como 20 días de vacaciones y clases de inglés...

  • Sales Activator

    hace 11 horas


    Colombia Puulse Marketing A tiempo completo

    Are you a motivated and customer-focused individual with a passion for sales? Do you have excellent communication skills and enjoy helping customers find the right solutions for their needs? If so, Puulse Marketing is looking for a dynamic Sales Activator / Customer Service Specialist to join our team! As a Sales Activator / Customer Service Specialist at...


  • Colombia Grupo COS (Customer Operation Success) A tiempo completo

    **Qualifications**: - B2+ - C1 in English. - Full time availability. - Prior experience in sales, customer service, or related call center experience, preferred. - Bachelor's degree or equivalent required. - Excellent verbal and written communications skills, attention to detail, experienced problem solver, strong listening and negotiation skills, ability...


  • Colombia Tradebuilder Inc A tiempo completo

    Join Our Team as a Customer Service Representative! Are you a bilingual superstar with a passion for providing top-notch customer service? Do you thrive in a dynamic environment where you can utilize your language skills to make a difference? If so, we want YOU to be a part of our team as a Customer Service Representative! Position: Customer Service...


  • Colombia Puulse Marketing A tiempo completo

    Do you enjoy connecting with people and making them feel comfortable? Are you great at giving a warm first impression? Do you have a C1, fluent level of English? If you’re excited about creating a positive impression and helping customers get started with our awesome services, we have a fantastic role for you as a Welcome Call Specialist at Puulse! At...


  • Colombia Endrock Software A tiempo completo

    We're looking for an awesome Customer Service Representative with one year of work experience, who attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer inquiries to ensure customer satisfaction. **Requirements to...