Service Desk Lead

This is a hybrid position - onsite 3x/week Zonar Systems, a leading technology firm headquartered in Seattle, WA, is seeking an experienced and bilingual Service Desk Manager to join our growing LATAM IT Operations team in Cali, Colombia. This role will oversee daily IT service delivery across both our U.S. and LATAM operations, managing local staff and...

IT Service Delivery Team Lead - Bilingual English/Spanish - Remote in Colombia We are seeking an experienced and highly skilled IT Service Delivery Lead to oversee and optimize our Help Desk operations. The ideal candidate will have a strong background in IT service management, help desk operations, and service delivery best practices. This role will be...

Una empresa de tecnología en Bogotá busca un Service Desk Lead – Practice Specialist con más de 2 años de experiencia en la gestión de centros de soporte. Este rol implica diseñar e implementar soluciones de Contact Center y trabajar con estándares ITIL. Se requiere un nivel de inglés B2+ y habilidades en herramientas de ticketing. La empresa...

Una empresa de tecnología global busca un Analista de Automatización en Bogotá. Se enfocará en liderar las operaciones de automatización del Service Desk, garantizando resolución efectiva de incidentes en un entorno TI complejo. El candidato ideal debe tener entre 5 y 8 años de experiencia en roles de Service Desk, dominio de herramientas como...

A leading technology firm is seeking an experienced bilingual Service Desk Manager for their LATAM IT Operations in Cali, Colombia. This hybrid role involves overseeing IT support, managing a Service Desk Technician, and collaborating with MSPs. The candidate should have 2+ years of experience in a similar role, a strong technical background, and be fluent...

A leading fintech company based in Colombia is looking for a Service Desk Analyst. This role involves troubleshooting technical issues, managing user accounts, and collaborating effectively with teams to enhance IT efficiency. Candidates should have solid experience in IT Service Desk roles and a strong grasp of operating systems including Windows, Linux,...

Overview This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Service Desk Specialist in Latin America . As an IT Service Desk Specialist, you will be at the frontline of supporting end-users and ensuring seamless IT operations for remote teams. Your role will involve troubleshooting hardware, software, and...

A leading tech company is looking for a motivated Service Desk Analyst to provide high-quality technical support remotely. You’ll handle IT incidents and service requests, ensuring timely resolution and documentation. The ideal candidate will have at least 1 year of customer service experience, preferably in IT support, and hands-on knowledge of Microsoft...

We are hiring Service Desk Analysts to support a Microsoft‑based enterprise environment with a strong focus on Azure Virtual Desktop (AVD) . This role supports a range of responsibilities typically associated with L1–L3 service desk environments, with actual scope aligned to individual experience and team needs. This is a hands‑on, supporting end users...

Overview Maxana is seeking a motivated Service Desk Analyst to deliver high-quality technical support and ensure smooth IT operations across our industry leading client's organization. Working closely with internal teams and end-users, you’ll handle incidents and service requests from start to finish—resolving, documenting, and escalating as needed to...