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Parts Sales Manager
hace 2 semanas
- Jun 29
- Country:
- Colombia
- Location:
- Antioquia
- Job-ID:
- R0041834
- Job category:
- Sales and Product Service
- Conocer los aspectos e impactos ambientales así como los peligros y riesgos asociados a su trabajo y área en la que se desempeña, actuando permanentemente en forma segura, fomentando el cuidado personal y el de sus compañeros de trabajo.
- Cumplir con los procedimientos y estándares del Sistema de Gestión Ambiental y con los procedimientos y estándares del Sistema de Seguridad y Salud Ocupacional.
- Administrar las interacciones con clientes bajo normas previamente definidas por Sandvik (productos, precios y comerciales).
- Establecer objetivos y medir el rendimiento del equipo de Bodeguero y Stock para optimizar continuamente la atención hacia los clientes consignados.
- Desarrollar y/o mejorar procedimientos para acompañar los objetivos.
- Determinar, analizar y transmitir rápidamente las causas que pueden originar desviaciones, para evitar su recurrencia futura tomando acciones correctivas efectivas e inmediatas.
- Analizar y reportar información relevante que afecte el nível de servicio a clientes consignados.
- Operar los sistemas de facturación de ventas, contratos, consignaciones y servicios del sistema utilizado por Sandvik.
- Atender en forma eficiente y clara las necesidades de información para los clientes consignados.
- Manejar información precisa relacionada con los diferentes productos y servicios, evitando de esta manera errores, desvíos y defectos.
- Dar seguimiento y supervisión con respecto a los reclamos para que se ejecuten con calidad y en el tiempo justo.
- Elaborar informes de acuerdo con lo que se requiera relacionado a su función.
- Supervisar que se reporten los consumos, tránsitos y el stock.
- Cumplimiento del plan de entrenamientos mandatorios (Código de Conducta, ABC, Competition Law); y su correcta actualización según corresponda.
- Supervisar las tareas de los Bodegueros en los respectivos contratos (Cumplimiento de Roasters, tareas, responsabilidades, buena fe, etc).
- Asesorar, motivar, capacitar, evaluar y guiar a los miembros del equipo, para asegurar el cumplimiento de los objetivos y compromisos, en línea con las expectativas, valores y normas de la Compañía.
- Gerenciar los recursos humanos de los contratos y de los servicios asociados a los clientes.
- Administrar los recursos económicos de los contratos.
- Controlar los gastos asignados de cada colaborador asignado al area de contratos.
- Brindar soporte y asesoramiento a requerimientos o dudas técnicas planteadas por los clientes.
- Realizar y dar seguimiento a las evaluaciones de desempeño del personal a su cargo.
- Revisar, actualizar y procesar, níveles de Stock y consignados de acuerdo con cada contrato de Servicio, dentro de los lineamientos Sandvik.
**Deadline**: Jun 29
**Job-ID**: R0041834
