Customer Service Agents
hace 2 semanas
Customer Service Agents UnifyCX is growing and looking for Customer Service Agents to join our motivated and ambitious team in Barranquilla. What Will You Do? As a Customer Service Agent, you’ll be the first point of contact for our clients’ class members. You’ll handle inquiries via phone, email, and written correspondence, always delivering accurate information with professionalism and empathy. Key Responsibilities Answer inbound calls, emails, and written requests. Provide clear, accurate information about case details, member rights, deadlines, and options. Follow company procedures and training materials to resolve issues efficiently. Escalate complex situations when necessary and complete follow-up tasks to ensure resolution. Deliver excellent customer service while maintaining accuracy and attention to detail. Support additional projects and duties as needed. Qualifications Experience: 1+ years in a call center or customer service role. Strong verbal and written communication skills; bilingual English/Spanish. Comfortable working with computers, Microsoft Office, and internal systems. Ability to stay organized, follow protocols, and provide exceptional service in a fast-paced environment. About Us UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact. UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity. Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Business Consulting and Services #J-18808-Ljbffr
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Customer Service Agents
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia GlowTouch Technologies A tiempo completoJoin to apply for the Customer Service Agents role at GlowTouch Technologies UnifyCX is growing and looking for Customer Service Agents to join our motivated and ambitious team in Barranquilla. What Will You Do? As a Customer Service Agent, you’ll be the first point of contact for our clients’ class members. You’ll handle inquiries via phone, email,...
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Technical Support
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia GlowTouch Technologies A tiempo completoTechnical Support & Customer Service Agents Join to apply for the Technical Support & Customer Service Agents role at GlowTouch Technologies . Be among the first 25 applicants. Get AI-powered advice on this job and more exclusive features. What Will You Do? Answer customer interactions (calls/emails) within SLAs and follow up on any further actions needed...
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Customer Service Agents
hace 2 semanas
Barranquilla, Atlántico, Colombia UnifyCX A tiempo completo $17.280.000 - $34.456.000 al añoUnifyCX is growing and looking forCustomer Service Agentsto join our motivated and ambitious team in Barranquilla.What Will You Do?As a Customer Service Agent, you'll be the first point of contact for our clients' class members. You'll handle inquiries via phone, email, and written correspondence always delivering accurate information with professionalism...
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Bilingual Customer Service Agent – Inbound Support
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia GlowTouch Technologies A tiempo completoA customer experience solutions provider is seeking Customer Service Agents to join their team in Barranquilla. You will handle inquiries through phone and email, providing exceptional customer service. Ideal candidates should have over a year of experience in customer service, possess strong communication skills, and be bilingual in English and Spanish....
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Bilingual Customer Service Agent
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia UnifyCX A tiempo completoA growing customer service company in Barranquilla seeks Customer Service Agents to handle inquiries via phone, email, and written correspondence. Ideal candidates should have 1+ years of experience, strong bilingual communication skills, and a commitment to delivering exceptional service. This full-time position offers an opportunity to join a motivated...
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Customer Service and Technical Support Agents
hace 2 días
Barranquilla, Atlántico, Colombia UnifyCX A tiempo completo $1.200.000 - $2.400.000 al añoUnifyCX is looking for an extraordinaryCustomer Service and Technical Support Agentsto join our motivated and ambitious team in BarranquillaWhat Will You Do?This role involves assisting customers with inquiries, troubleshooting technical issues, and ensuring a seamless experience with our products and services. The ideal candidate is tech-savvy, empathetic,...
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Bilingual Tech Support
hace 2 semanas
Perímetro Urbano Barranquilla, Colombia GlowTouch Technologies A tiempo completoA technology services company in Barranquilla is looking for Technical Support & Customer Service Agents. The ideal candidates should be bilingual in English and Spanish, possess strong customer service skills, and have at least six months of technical support experience. They will be responsible for handling customer inquiries, ensuring resolution, and...
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Customer Service Representative
hace 7 días
Perímetro Urbano Barranquilla, Colombia OP360 (OfficePartners360) A tiempo completoWe are seeking confident customer service representatives to join a high-performance work team environment. In this role, you will be responsible for providing exceptional customer experience to our valuable current, past, and prospective customers mainly through inbound calls. You will deliver Customer Service, Technical Support, Product Support, and...
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Customer Service
hace 7 días
Perímetro Urbano Barranquilla, Colombia Overseas Network A tiempo completoAbout Us At Overseas Network, we’ve been designing unforgettable, tailor‑made travel experiences for global travel agents since 2000. Our specialty lies in the Americas, where we’ve explored every corner to uncover the most authentic, wild, and original journeys. For us, accommodation is just the beginning. We don't follow a brochure or repeat...
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Customer Service Supervisor
hace 2 horas
Barranquilla, Colombia Auxis A tiempo completoJob Summary: The CS Supervisor will provide professional business and customer service support, both individually and as part of a project team, with a focus on assisting Auxis customer service clients to ensure high levels of customer satisfaction and productivity. The person will provide support, direction, monitoring, and coaching to the assigned team in...
