Quality Assurance Specialist
hace 1 semana
Psychology - Talent Acquisition Specialist - Human Resorces- Logistics Note: Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1). The Quality Assurance Specialist will be required to work On-Site in Barranquilla, Medellín or Bogotá. JOB SUMMARY The Quality Assurance Specialist ensures employees strictly follow customer procedures, proactively analyzes performance data, conducts audits, and provides actionable insights to enhance service delivery and drive continuous improvement within the organization. RESPONSIBILITIES Conduct monthly planning sessions with QA Leadership to set business objectives. Monitor daily employee performance through KPI dashboards. Identify trends, share insights, and propose data-driven improvement strategies. Participate in calibration sessions and internal/external meetings. Maintain updated quality documentation (Flowcharts, SOPs, JDs). Identify training needs and collaborate with the training team to close skill gaps. EDUCATION AND EXPERIENCE Bachelor's degree in Business Administration, Industrial Engineering, or related fields. Knowledge or studies in Quality Management Systems. At least 12 months of experience in Quality Assurance for Outsourcing/BPO operations. Strong analytical, communication, and organizational skills. Advanced English proficiency (B2–C1). Proficiency in Microsoft Suite and 3CX. BENEFITS Monday to Friday schedule (weekends off). Growth opportunities. Great working environment. Seniority level: Mid-Senior level Employment type: Full-time Job function: Quality Assurance Industries: Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at Lean Solutions Group by 2x Get notified about new Quality Assurance Specialist jobs in Medellín, Antioquia, Colombia . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Quality Assurance Specialist
hace 3 días
Medellín, Antioquia, Colombia Lean Solutions Group A tiempo completoNote: Non-bilingual candidates won't be considered for this position (English B2 Intermediate - C1).The Quality Assurance Specialist will be required to work On-Site in Barranquilla, Medellín or Bogotá.JOB SUMMARY:The Quality Assurance Specialist ensures employees strictly follow customer procedures, proactively analyzes performance data, conducts audits,...
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Data-Driven Quality Assurance Specialist
hace 1 semana
Medellín, Colombia Lean Solutions Group A tiempo completoA company in outsourcing consulting is seeking a Mid-Senior level Quality Assurance Specialist to ensure adherence to customer procedures and enhance service delivery. The ideal candidate will possess a Bachelor's degree and 12 months of relevant experience, with strong analytical and organizational skills. Proficiency in English (B2-C1) and Microsoft tools...
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207540-clinical quality assurance specialist
hace 3 días
Medellín, Antioquia, Colombia Seguros SURA A tiempo completoÚnete a VaxThera y haz parte de la innovación en salud Estamos buscando unClinical Quality Assurance Specialistpara nuestra sede enMedellín. Si te apasiona la calidad, la investigación y el cumplimiento normativo, esta oportunidad es para ti.Tipo de contrato:IndefinidoUbicación:MedellínPropósito Del CargoGarantizar el cumplimiento de lasBuenas...
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Quality Assurance Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Neostella A tiempo completoAt Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...
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Quality Assurance Specialist
hace 2 semanas
Medellín, Antioquia, Colombia Neostella A tiempo completoAt Neostella, our mission is simple: empower legal teams to work smarter, faster, and more reliably. We deliver advanced technology solutions and satellite team support that streamline operations, boost efficiency, and transform the way firms and corporate legal departments work day to day. We're relentlessly customer-centric. Everything we do is in service...
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Training and Quality Assurance Team Lead
hace 5 días
Medellín, Antioquia, Colombia Third Way Health A tiempo completoAbout the Position:The Training and Quality Assurance Team Lead is a dynamic role that bridges training and quality improvement efforts across our services. This position is instrumental in managing trainers and quality assurance analysts (QAs), driving the quality and effectiveness of the Training and Quality Assurance Department and ensuring alignment...
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Training and Quality Assurance Team Lead
hace 3 días
Medellín, Antioquia, Colombia Third Way Health, Inc. A tiempo completoWho We Are:Third Way Health ) helps medical practices and healthcare organizations across the United States improve the patient experience while reducing the administrative burden on practice owners and management. We enable practices and healthcare organizations to enhance the experience of their patients by providing them with a leading technology platform...
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Value Assurance Specialist
hace 2 días
Medellín, Antioquia, Colombia Viamericas A tiempo completoThe Value Assurance Specialist is responsible for ensuring that all initiatives executed by the Data & Artificial Intelligence department generate measurable and sustainable business value for Viamericas. This role leads the prioritization, valuation, and benefit realization of internal initiatives and cross-departmental requirements, aligning them with Data...
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Value Assurance Specialist
hace 2 días
Medellín, Antioquia, Colombia Viamericas Corporation A tiempo completoThe Value Assurance Specialist is responsible for ensuring that all initiatives executed by the Data & Artificial Intelligence department generate measurable and sustainable business value for Viamericas. This role leads the prioritization, valuation, and benefit realization of internal initiatives and cross-departmental requirements, aligning them with Data...
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Analista de pruebas funcionales
hace 1 semana
Medellín Metropolitan Area, Colombia SQA - Software Quality Assurance S.A A tiempo completosoftware Quality assurance: En SQA, estamos buscando Analista Integral de Pruebas ¿Tienes experiencia en pruebas funcionales? Esta oportunidad es para ti Requisitos:2 o 3 años de experiencia en experiencia en Automatización de Pruebas de Software, metodología de pruebas, pruebas de web services, BD. Profesional en Ing. de Sistemas o a fines o...
