SENIOR COLLECTION SPECIALIST
hace 1 semana
Senior Collections Specialist – B2C We are seeking a Senior Collections Specialist to join our Bill to Cash (B2C) team. You will manage customer collections, focusing on aged invoices and established collection strategies, while providing excellent customer service to resolve discrepancies and open balances. You will collaborate with cross-functional teams, perform account reconciliations, issue periodic statements, and support AR reporting. As a subject matter expert, you will help improve collection processes, propose solutions, lead training, and ensure compliance with SGS policies. Your expertise will be key to efficiently managing complex collections and achieving SLAs and KPIs. Education Finance, Accounting, Business Administration, Economics, Engineering, or related fields. Experience Minimum of 3 years in related roles. Skills Excellent customer service skills, including active listening, empathy, problem-solving, and conflict resolution. Strong written and verbal communication skills, focused on relationship‑building and understanding customer needs. Proven ability to work effectively in challenging, high‑pressure, and potentially conflictive situations. Analytical and problem‑solving skills, including data analysis, process improvement, and technical problem resolution. Experience working with clients B2C and diverse cultural backgrounds and understanding of global business practices. Proven ability to work independently and collaboratively in a team environment. Adaptability and flexibility to manage change effectively. Positive, growth‑oriented mindset. Technical Knowledge Proficiency in MS Office applications (intermediate level in Excel, Word, and PowerPoint). Experience with Oracle E-Business Suite or similar ERP systems is desirable. Note 1: Regarding technical knowledge, if not all requirements are met, the company will ensure compliance and development through inclusion in the training program. Languages B2, preferably in Business English. The figures are shared as rounded estimates. While the actual base salary is close to $4.8 million , it is communicated as approximately $4.5 million per month for reference purposes. Likewise, the total monthly compensation is estimated at around $6.5 million , including allowances, language bonus, and initial commissions, which may vary based on performance and internal payroll adjustments; therefore, an exact figure is not provided upfront. #J-18808-Ljbffr
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Senior Collection Specialist Gbs Fssc
hace 3 días
Cra. #C - , Fontibón, Bogotá, Cundinamarca, Colombia SGS A tiempo completoDescripción de la empresa SGS es el líder mundial en inspección, verificación, análisis, capacitación y certificación. Es considerada como el principal referente mundial en calidad e integridad, contamos con más de colaboradores y una red de más de 2.400 oficinas y laboratorios por el mundo. Descripción del empleo Senior Collections Specialist –...
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Senior Collection Specialist Gbs Fssc
hace 1 semana
Cra. #C - , Fontibón, Bogotá, Cundinamarca, Colombia SGS A tiempo completoDescripción de la empresa SGS is the world's leading company in inspection, verification, testing, training, and certification. It is recognized as the global benchmark for quality and integrity, with over 95,000 employees and a network of more than 2,400 offices and laboratories around the world. Descripción del empleo We're looking for a Senior...
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Senior Collection Specialist
hace 3 días
Bogotá, Cundinamarca, Colombia SGS A tiempo completoDescripción de la empresaSGS es el líder mundial en inspección, verificación, análisis, capacitación y certificación. Es considerada como el principal referente mundial en calidad e integridad, contamos con más de colaboradores y una red de más de 2.400 oficinas y laboratorios por el mundo.Descripción del empleoComo especialista sénior en...
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Collection Specialist
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Senior Collection Specialist
hace 2 días
Ac. #-, Engativá, Bogotá, Cundinamarca, Colombia SGS A tiempo completoDescripción de la empresa SGS es el líder mundial en inspección, verificación, análisis, capacitación y certificación. Es considerada como el principal referente mundial en calidad e integridad, contamos con más de colaboradores y una red de más de 2.400 oficinas y laboratorios por el mundo. Descripción del empleo Como especialista sénior en...
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O2C Senior Specialist
hace 7 días
Bogotá, Cundinamarca, Colombia TMF Group A tiempo completoGeneral InformationJob ID33334LocationBogota, ColombiaWork TypesFull TimeCategoriesInternal FinanceWe never ask for any kind of payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment or asked to make a purchase, this is likely to be fraudulent. Please check to see...
