Remote SaaS Tech Support Agent — Fast, Clear Help

A fast-growing SaaS company is seeking a Customer Support Agent who excels in providing exceptional customer experiences. This entry-level role involves responding to inquiries across various channels, troubleshooting issues, and contributing to performance metrics like First Response Time. The ideal candidate possesses strong English communication skills...

A global tech company based in Colombia is seeking a customer support specialist to provide exceptional assistance on its products. The ideal candidate will be fluent in English and have experience in tech or SaaS environments. This is a fully remote position, offering flexibility in working hours and opportunities for professional development....

A leading tech company based in Medellín, Colombia is seeking a Junior Support Specialist to provide exceptional client support through various channels. The ideal candidate will have 1-2 years of experience in product support, preferably in a SaaS environment, and exceptional communication skills. Responsibilities include troubleshooting client issues,...

A growing tech startup is looking for a Technical Support Agent to provide effective support to customers. The role involves troubleshooting issues, maintaining quick response times, and working with tools like Zendesk and SQL. Ideal candidates will have at least 1 year of experience in technical support, demonstrating excellent communication and...

We are excited to invite you to apply for the Junior Support Specialist position at Lean Tech , a rapidly expanding organization based in Medellín, Colombia. Our company is at the forefront of software development and IT services, supporting entertainment, financial, and logistics sectors across Latin America and the United States. Position Title Support...

Canals Bogota, D.C., Capital District, Colombia Technical Support Agent Remote – North America or LATAM | Full‑time | Canals About Canals Canals is a bootstrapped, profitable startup transforming wholesale distribution (a trillion‑dollar industry) with AI. Our platform integrates seamlessly with the systems distributors already use, automating tedious...

Mobilo is a fast‑growing B2B SaaS company redefining how professionals connect, share information, and generate leads using next‑generation smart digital business cards. Our solution empowers individuals and teams to network instantly with just one tap. As we continue scaling, we are strengthening our support function to ensure customers not only receive...

Canals Bogota, D.C., Capital District, Colombia Technical Support Agent Remote – North America or LATAM | Full-Time About Canals Canals is a bootstrapped, profitable startup transforming wholesale distribution (a trillion-dollar industry) with AI. Our platform integrates seamlessly with the systems distributors already use, automating tedious tasks and...

Bilingual Help Desk & Client Support Specialist NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role...

As a Technical Support Agent at 5CA, you’ll provide technical support as part of a broader international team. You’ll troubleshoot customers’ technical issues with PC hardware and connectivity problems, answering queries and tickets via email, live chat, social media, and phone. You’ll calmly troubleshoot their issues and help them out when they need...