Junior Virtual Assistant

Overview We are seeking a proactive, organized Virtual Assistant with excellent communication skills to support our team with administrative and operational tasks. This role demands strong multitasking abilities, flexibility with new technologies, and a commitment to delivering first-rate assistance to customers and colleagues. Responsibilities Answer phone calls and respond to emails in a timely and professional manner Schedule appointments and meetings with clients Issue invoices to clients using specified systems Manage incoming and outgoing customer communications (emails and phone calls) Make travel arrangements when required Prepare presentations according to specific instructions Create social media posts and social media events Maintain and manage the company's CRM Perform basic edits on websites Requirements Excellent verbal and written communication skills in English Fully computer literate with advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) Up-to-date familiarity with workplace technologies, including online calendars and screen sharing tools Working knowledge of spreadsheet and word processing programs Strong multitasking and time management skills to handle multiple priorities efficiently Ability to work independently with minimal supervision and meet deadlines Must have a personal computer and a reliable internet connection Familiarity with social media platforms (Facebook, LinkedIn, Instagram) for creating posts and events Proficiency with cloud-based platforms like Google Docs, Skype, and remote team messaging apps (Slack, Microsoft Teams) Skilled in data entry and data management tasks Ability to thrive in a fast-paced and dynamic environment Soft Skills Ability to adapt quickly and move fast in a rapidly changing work environment Highly caring and empathetic attitude, reflecting the company's commitment to outstanding client and member care Strong sense of ownership and accountability for delivering quality results Proactive mindset with the ability to anticipate needs and solve problems without constant guidance Detail-oriented, well-organized, and resilient when managing multiple demands Schedule Monday through Friday 9:00-2:00 (GMT-5:00) Eastern Time Benefits Competitive pay in US Dollars You'll get to work with some amazing, respected business professionals We really value and encourage input from our team members We offer different payment methods (Zelle, Face Bank, Binance) You'll get paid every two weeks Birthday and work anniversary celebrations Alliances with many brands grant extra benefits to freelancers Weekly recreation dynamics that foster a healthy work environment Before You Apply At Freelance Latin America, we're excited to connect you with meaningful remote opportunities. However, we want to be clear: These are professional roles with set schedules defined by the client. Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours. You will be part of the client's team. You'll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration. KPIs and goals matter. Your performance will be measured to ensure alignment with client expectations and project objectives. Training may be required. You might need to complete training to fully understand your role, tools, and client processes. Commitment and responsibility are essential. We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships. Ready to grow your career with us? Apply only if you are ready to commit, learn, and take ownership of your role. Seniority level Entry level Employment type Part-time Job function Administrative Industry IT Services and IT Consulting #J-18808-Ljbffr