Customer Service
hace 5 días
Career Opportunities with Unicity USA Inc A great place to work. Careers At Unicity USA Inc Current job opportunities are posted here as they become available. Unicity International, a global health and wellness company, is seeking commercial advisors/agents to join our customer service team in Bogotá. This role focuses on serving the Latin markets in the United States, Canada, and Puerto Rico. Skills Requirements :- Minimum of 1 year of experience in Customer Service (Inbound and Chat campaigns)- Market knowledge- Ability to address and resolve PQR (Petitions, Complaints, and Claims) on first contact- Strong documentation skills- Adherence to KPI indicators- Proficiency in data analysis and interpretation- Multitasking abilities- Basic Excel skills- English proficiency at B2 level or higher both written and spoken Job Responsibilities :- Provide information about products and services to customers and resolve their issues.- Create and manage customer accounts.- Update customer records with accurate information.- Address and resolve product or service complaints by clarifying the customer's issue, determining the cause, selecting the best solution, and following up to ensure resolution.- Process customer adjustments to maintain financial accounts.- Recommend potential products or services to management based on customer needs and information.- Prepare reports on products or services by collecting and analyzing customer information.- Contribute to team efforts by achieving related results as needed. If you are passionate about customer service and meet the requirements, we encourage you to apply and become a part of our dedicated team at Unicity International. #J-18808-Ljbffr
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Customer Service Representative
hace 2 semanas
Bogotá, D.C, Brazil, Colombia Customer Operation Succes S. A tiempo completoCustomer Service & Cross-Selling Agent (Call Center) – Bogotá, Colombia Location: On-site – Calle 93, Bogotá Job Type: Full-Time (42 hours/week) Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per week English Level: B2+ to C1 Education: High school, technical, technologist, or professional Experience:...
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Customer Service Agent
hace 5 días
Bogotá, D.C, Brazil, Colombia Customer Operation Succes S. A tiempo completoCustomer Service & Cross-Selling Agent (Call Center) – Bogotá, ColombiaLocation: On-site – Calle 93, BogotáJob Type: Full-Time (42 hours/week)Work Schedule: Fixed shifts within the time window of 9:00 AM – 9:00 PM, with 2 days off per weekEnglish Level: B2+ to C1Education: High school, technical, technologist, or professionalExperience: No experience...
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Bilingual Customer Service Representative
hace 1 semana
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoInbound Sales and Customer Support Agent Wanted! Join our dynamic team and enjoy: Base Salary: $2,800,000 (biweekly payments) Commissions: Up to $350,000 + Attendance bonuses up to $200,000 Perks: Choose 2 memberships (Laika, Spotify, Netflix) after 1 month Weekly Bonus: $50,000 for perfect attendance Welcome Trip: After 1.5 months Welcome Bonus: $350,000...
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Customer Service Advisor
hace 1 semana
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completo**JOIN OUR TEAM! Customer Service Advisor - Mobile Phone Campaign** **Location**: Bogotá, Cll 93 #19-58 **Contract Type**: Full-time Are you passionate about providing excellent customer service and have a knack for sales? This is your chance to shine. We are looking for individuals like you to join a renowned mobile phone company in the United...
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Customer Service Representative
hace 1 semana
Bogotá, Cundinamarca, Colombia Group Customer operation success A tiempo completoLocation: Bogota, edificio Caracol Radio Contract Type: Permanent **Salary**: $2,650,000 + Bonuses Hours: Monday to Friday, 08:00 am to 08:00 pm (Holidays according to the U.S. calendar) What You'll Do: Main Role: Customer service, including tracking garnishments and managing related documentation. What We’re Looking For: English Level:...
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Customer Service Manager
hace 24 horas
Bogotá, Bogotá D.E., Colombia Connext A tiempo completoJob SummaryThe Customer Service Manager is responsible in leading and elevating customer support operations across phone, email, chat, and ticketing channels. The role manages daily team performance, develops service standards, analyzes service metrics, and drives process improvements to ensure a high-quality customer experience. The manager mentors service...
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Bilingual Customer Service
hace 5 días
Bogotá, Colombia KEUKENEXPO A tiempo completoCustomer Service Representative – On-Site Position (Bogotá) Salary: $3,000,000 COP. Location: Bogotá, Colombia. Schedule: 42 hours per week – Rotating shifts. Modality: On-site. Are you passionate about helping people and looking to grow your career in a dynamic and international environment? Join our team at IGT Solutions as a Customer Service...
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Customer Service
hace 23 horas
Bogotá, Bogotá D.E., Colombia BruntWork A tiempo completoThis is a remote position. Monday - Friday, 11am - 8pm PST (Two 30-minute unpaid breaks) *Subject to adjustment after reviewPosition SummaryThe CSR & Appointment Setter serves as the first point of contact for customers and supports scheduling of service calls for our HVAC field personnel. In addition, the role requires proficiency in lead management,...
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Customer Service Representative
hace 1 semana
Bogotá, Colombia Callnovo A tiempo completo**Customer Service Representative (English & Spanish) - Remote** **Company**:Callnovo Inc.** **Key Responsibilities**: - Answer customer calls and address inquiries. - Manage and resolve missed calls. - Acquire in-depth product knowledge. - Complete additional customer-requested tasks. **Requirements**: - 1-2 years of customer service experience. -...
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Customer Service Representative
hace 3 días
Bogotá, Colombia Lean Solutions Group A tiempo completoOverview We’re looking for a Customer Service Representative who is passionate about delivering outstanding support and creating great customer experiences. In this role, you'll handle inbound and outbound interactions, providing timely and empathetic assistance to customers and ensuring their issues are resolved with care and efficiency. This is a great...
