Document Service Representative
hace 7 días
Turning information into clarity, one document at a time In the world of insurance and business consulting, accuracy is everything. This role puts you at the center of transforming raw content into organized, high‑value client resources. This role gives you international opportunity, meaningful impact, and the chance to make your mark without leaving your country. Expand your expertise, support global operations, and help shape better client experiences across borders. Job Description As a Content Service Representative , you will gather, organize, and manage a wide range of insurance carrier documents while supporting client content needs. You'll ensure accurate uploads, resolve content‑related issues, and collaborate across teams to maintain seamless operations and exceptional client experiences. Job Overview Employment type: Indefinite term type contract Work setup: Flexible work setup, Colombia 5 days work week Flexible work setup 20 vacation days in total Fully customized Emapta laptop and peripherals Indefinite term type contract Direct exposure to our clients Diverse and supportive work environment Unlimited upskilling through Emapta Academy courses (Want to know more? Visit The Qualifications We Seek 3 years of relative experience Your Daily Tasks Obtain insurance carrier documents such as underwriting manuals, policy wordings, job aids, and related forms from various sources Use proprietary tools and systems to upload and manage client and carrier resources in accordance with requirements and standard procedures Manage client content requests, including adding uploaded documents and troubleshooting content‑related issues Work closely with the Content and Customer Service teams to ensure strong client support and assist with project initiatives when needed About the Client Innovating how the insurance world stores, searches, and understands information Our client is a forward‑thinking technology company that builds AI‑powered content management solutions for the insurance industry. They help brokers, carriers, and agencies streamline complex information, improve workflow efficiency, and enhance service delivery. With a strong reputation for innovation and user‑friendly platforms, they continue to transform how the industry accesses and organizes critical insurance content. Welcome to Emapta Colombia At Emapta, you’re not just joining an industry‑leading outsourcing provider; you’re becoming part of a community that celebrates the rich cultural tapestry of Colombia. Our track record of success and diverse international clientele across various industries provide a solid foundation for your career. With over 1,000 global partners preferring to open remote jobs in the country, our vision is to help you and thousands more Colombians reach your full potential and dreams without the need to leave the country and work abroad. Join forces with passionate professionals who share the desire to make a meaningful impact through premium global opportunities, all at your fingertips. Emapta isn’t just a company; it’s a community that values the balance between work and life. Start a truly exciting journey with us and discover how your talent can flourish in a setting that celebrates the spirit of Latin America. #EmaptaEra Seniority level Mid‑Senior level Employment type Full-time Job function Customer Service Industries Insurance Referrals increase your chances of interviewing at Emapta Global by 2x #J-18808-Ljbffr
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Service Representative
hace 2 semanas
WorkFromHome, Colombia PuzzleHR A tiempo completoJoin to apply for the Service Representative role at PuzzleHR Job Title: Employee Service Representative Location: Remote Job Summary The Employee Service Representative uses extensive knowledge and skills obtained through experience and training to assist in the development, implementation, and solutions for PuzzleHR clients. You also have the opportunity...
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Customer Service Representative
hace 1 semana
WorkFromHome, Colombia OperationsArmy A tiempo completoCustomer Service Representative (Colombia) (Remote) Job Openings Customer Service Representative (Colombia) (Remote) About the job Customer Service Representative (Colombia) (Remote) Fully Remote Customer Service Representative (Self-Serve SaaS)(Weekend + Weekday Schedule) Are you passionate about helping users succeed with innovative software? Join us on...
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Customer Service Representative
hace 5 días
WorkFromHome, Colombia Pharmbills A tiempo completoPharmbills, Bogota, D.C., Capital District, Colombia (remote possible after 3‑month trial) Customer Service Representative As a Customer Service Representative, you’ll be the first point of contact for applicants, connecting, informing, and engaging candidates. What You’ll Be Doing: Calling applicants to confirm receipt of their resumes. Explaining job...
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Customer Service Representative
hace 3 días
WorkFromHome, Colombia Somewhere A tiempo completoThe ideal candidate loves talking to people and proactively solving problems! You will be responsible for making customers happy! You will work remotely for a growing US based business and earn US Dollars! Our clients include service businesses, manufacturing companies, real estate companies, private equity firms, tech companies, e-commerce companies and...
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Customer Service Representative
hace 3 días
WorkFromHome, Colombia UPS A tiempo completoCustomer Service Representative - Bilingual (Early Morning) Customer Service Representative - Bilingual (Early Morning) at UPS. Job Summary This position helps UPS deliver excellent service and create value for customers by following processes and providing solutions to customers that enable growth. This position helps UPS identify and overcome barriers to...
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Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia kuubiik A tiempo completokuubiik is a global consulting company headquartered in Singapore, with operations spanning over 150 countries. Specializing in outsourcing and project-based solutions for a variety of business functions, kuubiik partners with prominent brands such as Google, TikTok, HP, and TELUS. The company offers flexible staffing models, including hourly outsourcing and...
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Customer Service Representative – Classic
hace 3 días
WorkFromHome, Colombia Somewhere A tiempo completoCustomer Service Representative – Classic & Muscle Car Parts Join to apply for the Customer Service Representative – Classic & Muscle Car Parts role at Somewhere . This is a remote role for someone passionate about classic American cars and automotive parts. You will assist customers, including collectors and restoration professionals, in finding the...
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(Remote) Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia Spring Financial A tiempo completo(Remote) Customer Service Representative Join to apply for the (Remote) Customer Service Representative role at Spring Financial About Us Spring Financial is revolutionizing financial access for Canadians, providing smart credit-building, mortgage, and lending solutions. Millions struggle with high-interest debt and limited financial options—we’re here...
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Customer Service Representative
hace 2 semanas
WorkFromHome, Colombia Pharmbills A tiempo completoPharmbills Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Customer Service Representative role at Pharmbills Location: Bogota, Colombia (remote is possible after 3 months trial and successful completion of the tests) Ever applied for a job and felt unsure about the next steps? At Pharmbills, we believe...
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Customer Service Representative
hace 1 semana
WorkFromHome, Colombia IFF A tiempo completoIFF — Bogota, D.C., Capital District, Colombia Customer Service Representative Are you passionate about innovation that transforms everyday products into extraordinary experiences? IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products. Taste: Crafting...
