Intake Specialist

Role Join to apply for the Intake Specialist role at Law Offices of Jeremias E. Batista, LLC About the Firm The Law Offices of Jeremias E. Batista, LLC is a boutique bankruptcy and debt relief law firm headquartered in New Jersey, with expansion into Fort Lauderdale, Florida underway. Attorney Jeremias Batista has built his practice around guiding individuals and families through some of life’s most stressful financial challenges. Known for hands‑on client care and detail‑driven advocacy, the firm also maintains a small personal injury caseload and referral network. What sets the firm apart is its balance of professional excellence with accessibility. Clients receive compassionate counsel directly from Jeremias, supported by a lean, dedicated team that values precision, respect, and responsiveness. With over 15 years of experience serving the community, the firm continues to grow by focusing on personalized representation rather than high‑volume case turnover. We are hiring two Intake Specialists to be the first point of contact for potential clients. In this role, you’ll answer inbound calls, walk callers through a structured intake questionnaire, complete digital intake forms, and seamlessly transfer qualified leads to the attorney. You’ll also handle follow‑up tasks, document collection, and appointment scheduling to support bankruptcy case progression. This position is fully remote, ideal for professionals in the Philippines or Latin America who bring strong communication skills, customer service experience, and attention to detail. Important: To Apply If you have any questions, please email only. Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform. To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens. Responsibilities Answer 5‑10+ daily inbound calls, follow the structured questionnaire, and complete intake forms with accuracy. Submit completed forms into the system and smoothly transfer qualified calls to Attorney Batista. Perform document collection, appointment scheduling, and secondary case write‑ups as part of the bankruptcy filing process. Check in with potential and current clients, ensuring required documents are received and appointments are confirmed. Communicate effectively with English and Spanish‑speaking clients when applicable. Support the attorney and virtual paralegal by providing accurate intake data that drives case strategy. Qualifications Prior intake, call center, or customer service experience is strongly preferred. Detail‑oriented and accurate; ability to capture client information precisely. Professional, clear, and empathetic phone manner. Comfortable using digital forms, Zoom, and basic office software. English fluency required; Spanish proficiency a plus. Ability to manage downtime productively with clerical tasks. Not required, but prior legal, medical billing, or administrative support experience is beneficial. Benefits & Compensation Hands‑on training: Shadow Attorney Batista and receive mentorship in client interaction and bankruptcy process fundamentals. Impactful work: Play a key role in helping people facing serious financial stress find relief and hope. Professional development: Access to Crisp Academy training modules for six months to strengthen skills and knowledge. Growth potential: As the firm expands, strong performers will have opportunities for increased responsibility. Compensation: $1,000‑$1,300 USD per month, based on experience. Work‑life balance: Standard schedule of 9 AM‑5 PM EST, Monday‑Friday. Additional Information At the Law Offices of Jeremias E. Batista, you’re not just answering phones—you’re the first voice clients hear when they reach out for help. Your role provides dignity and clarity during a difficult time in their lives. If you want to be part of a small but growing team where your work has a direct impact, we’d love to hear from you. Seniority Level Associate Employment Type Full‑time Job Function Administrative Industries Legal Services #J-18808-Ljbffr