IT Helpdesk Agent — Frontline Tech Support

A premier analysis and testing company located in Bogotá is seeking an IT Infrastructure Service Desk Agent. In this role, you will provide customer support via phone and a helpdesk ticketing system, diagnosing and resolving issues while ensuring detailed tracking of interactions. The ideal candidate should possess an Associate degree in IT and at least one...

A leading international life sciences company is seeking an IT Infrastructure Service Desk Agent to provide phone and helpdesk support. The ideal candidate should have at least 1 year of helpdesk experience and a background in information technology, with proficiency in Windows-based systems. This is an excellent opportunity for a detail-oriented individual...

A global life sciences company in Colombia is seeking an IT Infrastructure Service Desk Agent to provide support to customers via phone and helpdesk systems. The ideal candidate should have an associate degree in IT or equivalent experience, proficiency in troubleshooting with Windows-based systems, and advanced English skills. Key duties include capturing...

An international life sciences company is seeking an IT Infrastructure Service Desk Agent in Bogotá to support customers through phone and ticketing systems. You’ll troubleshoot issues and need an associate degree in IT or related field with at least 1 year of helpdesk experience. Proficiency in Windows-based systems and advanced English is crucial. The...

An international life sciences company seeks an IT Infrastructure Service Desk Agent in Bogotá, Colombia. This role involves supporting customers via phone, diagnosing issues, and escalating unresolved problems. The ideal candidate has a degree in IT, over a year of helpdesk experience, and is proficient with Windows-based systems. Additional...

IT Service Desk Agent Eurofins Bogota,.C., Capital District, Colombia As an IT Infrastructure Service Dek Agent, you will provide support to our customers via phone and helpdesk ticketing system. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. You will elevate issues that extend beyond Tier I scope of...

Join Our Team as a Helpdesk Analyst What You'll Do:Provide IT support and troubleshooting over the phone and e-mail.Keep customers happy by resolving issues quickly and clearly.Work with our team to make sure everything runs smoothlyWhat Do We Offer:Location: 100% on site, Bogotá - ChapineroSchedule: Monday to Sunday, 8:00 AM – 6:00 PM ESTContract:...

EXL Bogota, D.C., Capital District, Colombia IT Helpdesk Technician Are you a hands‑on IT professional who thrives in complex environments and enjoys leading the charge on systems implementation, integration, and operations? We're looking for a IT helpdesk Technician who brings deep technical expertise, a problem‑solving mindset, and a collaborative...

POSITION & OBJECTIVES:As an IT Infrastructure Service Dek Agent, you will provide support to our customers via phone and helpdesk ticketing system. You will ask appropriate questions and use knowledge and resources to diagnose and resolve their issues. You will escalate issues that extend beyond Tier I span of control.You are the ideal candidate if you have...

A leading business services firm in Bogotá is seeking an IT Helpdesk Technician. The role involves managing systems implementation, troubleshooting technical issues, and ensuring operational stability. Ideal candidates have 1-3 years of experience, strong problem-solving skills, and knowledge of ITIL practices. This is a full-time position in a...