Analyst- Business Transformation

hace 4 semanas

Bogotá, Colombia MasterCard A tiempo completo
Analyst - Business Transformation & Revenue Assurance

Apply locations: Bogota, Colombia

Time type: Full time

Posted on: Posted 6 Days Ago

Time left to apply: End Date: December 20, 2024 (10 days left to apply)

Job requisition id: R-236502

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Analyst - Business Transformation & Revenue Assurance. Overview of Mastercard Services

Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise, and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting, data insights, marketing services, loyalty, and analytics platforms, and more. Discover more at

The Insights and Enablement team strives to drive smarter decisions and operational excellence for Services by leveraging data and technology.

About the Role

  • As an Analyst - Revenue Operations, you are expected to:
  • Develop a strong understanding of our business environment.
  • Engage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner to understand pain points related to their business model and operational processes.
  • Drive Quality and Revenue assurance programs to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps.
  • Become a process SME in the centralized team to institute quality checks across the business operations lifecycle (order to cash).
  • Develop appropriate documentation e.g. SOPs, process flows, user journey maps, etc.
  • Support workstream leads in successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders.
  • Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation, or process changes.
  • Ensure daily logs are maintained including drawing tactical insights for interventions.

All About You

  • Experience in driving sales operations/business operations/revenue assurance preferably for B2B services organizations.
  • Experience in business consulting or in dealing with unstructured situations and applying first principles thinking for problem solving.
  • 3-5 years of experience, with a Finance background or Management degree (prior experience in internal controls/internal audit is preferable but not mandatory).
  • Exposure to project management, stakeholder management, and excellent communication skills.
  • Exposure to any of these domains is preferred though not essential – B2B Sales processes, Sales productivity tools (e.g. Salesforce CRM, CPQ, Contracting tools).

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach;
  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
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