Business Transformation Analyst

hace 13 horas


Bogotá, Bogotá D.E., Colombia Mastercard A tiempo completo

Unlock your potential in a dynamic role at Mastercard, where you'll drive value beyond payment transactions. As a Business Transformation Analyst - Revenue Assurance, you'll be part of our Services team, which harnesses the power of transaction data, deep payments expertise, and vast networks to offer holistic solutions to customers.

About the Role

You'll develop a strong understanding of our business environment, engaging with key stakeholders (Sales, Finance, Controllership, Risk) as an Internal Consulting partner. Your goal is to prevent revenue risks and compliance gaps by driving Quality and Revenue assurance programs.

  • Develop a strong understanding of our business environment.
  • Engage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner.
  • Drive Quality and Revenue assurance programs to ensure right control mechanisms are established.

As a process SME in the centralized team, you'll institute quality checks across the business operations lifecycle (order to cash). You'll also develop appropriate documentation, such as SOPs, process flows, user journey maps, etc.

SUPPORTING WORKSTREAM LEADS IN SUCCESSFUL IMPLEMENTATION WITH DISCIPLINED PROGRAM MANAGEMENT AND CHANGE MANAGEMENT EFFORTS, IN COLLABORATION WITH KEY STAKEHOLDERS IS ALSO YOUR RESPONSIBILITY. MONITOR PROCESS KPIs AND DRIVE CONTINUOUS EFFICIENCY IMPROVEMENTS USING SYSTEM ENHANCEMENTS, TACTICAL AUTOMATION, OR PROCESS CHANGES.

About You

We're looking for someone with experience in driving sales operations/business operations/revenue assurance preferably for B2B services organizations. Experience in business consulting or dealing with unstructured situations and applying first principles thinking for problem-solving is essential.

  • Experience in driving sales operations/business operations/revenue assurance preferably for B2B services organizations.
  • Experience in business consulting or dealing with unstructured situations and applying first principles thinking for problem-solving.
  • 3-5 years of experience, with a Finance background or Management degree (prior experience in internal controls/internal audit is preferable but not mandatory).
Estimated Salary Range:

$80,000 - $120,000 per year, based on location and experience.



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