Business Innovation and Services Specialist, CALA
hace 1 semana
Join a team that is changing millions of lives.
Transforming smiles, changing lives.
At Align Technology , we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
About this opportunity
As a Business Innovation and Services Specialist, you will be responsible for activating and scaling the share of Align products within external associations. You will play a key role in customer delight and lead generation by responding to their requests across multiple channels and through the implementation of new business models.
In this position you will work with...
- Understand market opportunities to bring ideas and design innovative programs to support the go-to-market of Align portfolio.
- Design partnerships with innovative companies, to enhance customer experience and conversion.
- Collaborate with internal and external teams, to build innovative solutions to our organization and our customers.
- Participate in special projects and/or training when requested.
- Development of commercial actions (in-person and virtual events), focused on activating and maintaining companies in the Align Partnership Program.
- Develop and maintain positive relationships with all levels of partner companies, including Employees, HR Manager, Benefits area and strategic people for the business. Demonstrating the focus of the practice, based on integrity and trust.
- Interact with the sales team in the transmission of relevant information that generates growth in the business of companies/institutions/clients that are part of Partnership programs;
- Participate in events and commercial meetings in person with the objective of identifying opportunities for growth in the use of Partnership Programs;
- Identify growth opportunities based on data analysis and results by sales region and present this data to the direct leader.
- Establish and maintain a close relationship with the sales force to implement growth and activation strategies in Partnerships.
- Monitor customer satisfaction reports and based on them propose suggestions for improvement;
- Interface with internal areas, participating in meetings and constructions when appropriate, ensuring the administrative processes necessary for customer service and implementation needs of the most varied projects/partnerships developed in the area.
In this role, you will…
- Be willing to learn or have prior clinical, dental or orthodontic knowledge;
- Be comfortable conducting business face-to-face by phone and email;
- Desire to acquire Commercial and Customer Relationship knowledge;
- Be proficient in the Salesforce system and Align internal systems;
- Have excellent oral and written communication skills;
- Be able to balance a strong ability to nurture accounts with the desire to seek out opportunities;
- Have strong multitasking skills as well as problem-solving skills;
- Have the ability and comfort to discuss business (ROI, margins, marketing) and ask the right business questions;
- Demonstrate strong working knowledge of the Microsoft product suite;
- Be proficient in English;
- Be experienced in creating action plans.
- Working with tight budgets and deadlines, as well as project management and teamwork skills.
In this role, you’ll need …
- Bachelor’s degree in Business Administration, Economics or similar degree.
- 4-6 years of experience in a B2B environment, sales, customer service or project management, payment systems or service innovation.
Sound like a good fit?
Great Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.
About Align
Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.
By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.
Global Diversity Statement:
At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.
Equal Opportunity Statement
It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.
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