Agente Care México
hace 1 semana
Agente Care México – Iron Mountain En Iron Mountain, ofrecemos soluciones sostenibles de gestión de registros e información, transformación digital, centros de datos y almacenamiento de arte. Buscamos un Especialista de Servicio al Cliente motivado y proactivo para gestionar casos de clientes internos y externos mediante la plataforma Salesforce Service Cloud, asegurando la continuidad del servicio y la excelencia en la atención. What You’ll Do Administrar y resolver casos de servicio en Salesforce Service Cloud, asegurando respuestas oportunas y trazabilidad completa. Colaborar con las áreas de operaciones y negocio para mejorar la experiencia del cliente. Capacitar remotamente a clientes en el uso de servicios y promover la adopción de nuevas tecnologías. What You’ll Bring Mínimo 1 año de experiencia en gestión documental o atención al cliente. Conocimientos en Microsoft Office, excelente redacción y, preferiblemente, formación en mejora y gestión de procesos. Habilidad en análisis de datos, resolución de problemas bajo presión y comunicación efectiva en equipo. Título técnico, tecnólogo o estudiante universitario en carreras administrativas. What We Offer Equipo global de transformación e innovación. Ambiente seguro para expresar opiniones y ser auténtico. Conectividad global con 26,000+ compañeros en 52 países. Apoyo a la diversidad, inclusión y diferencias. Compensación Total Reward para carrera, familia y bienestar. Horario híbrido lunes a viernes (teletrabajo autónomo & presencial ocasional). Servicio de transporte para jornadas presenciales. Equipo y accesorios tecnológicos para tareas asignadas. Oportunidades de desarrollo y crecimiento profesional. Requisición: J Iron Mountain es un líder global en soluciones de gestión de información y almacenamiento, con más de 225,000 clientes en 60 países. Promovemos la innovación sostenible y la protección de activos digitales y culturales. Si requiere acomodaciones especiales debido a una discapacidad física o mental, contáctenos en Más información en Our Equal Employment Opportunity. #J-18808-Ljbffr
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Bilingual Customer Care Agent
hace 1 semana
WorkFromHome, Colombia Iron Mountain A tiempo completoA global leader in information management is seeking a Bilingual Customer Care Agent in Bogotá. This entry-level role requires providing exceptional customer support in both English and Spanish. You'll manage customer responses, assist with account issues, and collaborate with various teams. The company offers competitive compensation, flexible working...
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Bilingual Customer Care Agent
hace 1 semana
WorkFromHome, Colombia Iron Mountain A tiempo completoJoin to apply for the Bilingual Customer Care Agent role at Iron Mountain 3 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join...
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RN Health Care Facility Surveyor
hace 7 días
WorkFromHome, Colombia Greenlife Healthcare Staffing A tiempo completoRN Health Care Facility Surveyor - New Mexico (#1168) Impact Recruiting Solutions is currently seeking a RN Health Care Facility Surveyor to fill an opening with a Quality Improvement Consulting Company and will work in a technically exciting environment supporting internal and external customers nationwide Benefits Employee retirement plan (401k) with a...
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CX Engagement Specialist
hace 2 semanas
WorkFromHome, Colombia Findasense A tiempo completoCX Engagement Specialist (WhatsApp Customer Care Agent) El rol: Esta posición tiene el propósito de coordinar y gestionar la comunicación directa para mantener la satisfacción de los consumidores de cada una de las marcas del portafolio acorde a las necesidades de nuestros clientes. Responsibilities Serás la cara de la marca, actuando como la voz de la...
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Bilingual Customer Care Agent
hace 2 semanas
WorkFromHome, Colombia Iron Mountain A tiempo completoA global leader in information management seeks a Customer Care professional in Bogotá, Colombia. This role requires 1+ years in customer service, strong analytical skills, and advanced English proficiency. Responsibilities include managing responses to customers, resolving account issues, and training users in service interactions. The position offers...
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Client Care Associate
hace 2 semanas
WorkFromHome, Colombia Visa A tiempo completoVisa Bogota, D.C., Capital District, Colombia Client Care Associate Location: Bogota, Colombia. This hybrid role is part of Visa’s award‑winning customer support team, supporting the business and technical needs of our growing merchant base. Job Description The Client Care Associate will respond to partner requests, resolve merchant issues, document...
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Bilingual Customer Care Agent
hace 2 semanas
WorkFromHome, Colombia Iron Mountain A tiempo completoAt Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable...
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Customer Care Specialist
hace 2 semanas
WorkFromHome, Colombia ScaleJet A tiempo completoOur client, a dynamic e-commerce business, offering eco-friendly Home & Kitchen products, is looking for a proactive and empathetic Customer Care Specialist We are seeking a warm, customer-focused professional who excels in written communication and thrives in digital environments. The ideal candidate has experience in email and chat-based customer service...
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Tier 2 Customer Care Agent
hace 5 días
WorkFromHome, Colombia fuboTV A tiempo completoAbout Fubo: FuboTV Inc. is a consumer-first live TV streaming company that is defining the future of TV. Ranked among The Americas’ Fastest-Growing Companies 2025 by the Financial Times, FuboTV owns Hulu + Live TV (entertainment), Fubo (sports) and Molotov (entertainment and sports), which stream in markets around the globe. Our Mission: Our mission is to...
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Software Engineer Generative AI
hace 5 días
WorkFromHome, Colombia CORUS Consulting A tiempo completoCorus Consulting is a consulting firm with more than 15 years of experience working with clients worldwide; we have a presence in Europe, the United States, Asia, and Mexico. We are seeking talented individuals to join us as: Software Engineer Generative AI Description: We are looking for a highly skilled and experienced full-stack Software Engineer with...