Onboarding Specialist
hace 1 semana
Onboarding Specialist – Talent Acquisition Sutherland – Bogota, D.C., Capital District, Colombia Company Description As a global leader in memory and storage solutions, the client serves a diverse customer base, including individual users, businesses, and IT professionals. With a reputation for high‑performance products and exceptional service, the company faced growing pressure to scale its customer support operations efficiently while maintaining quality and responsiveness. Heavy reliance on live agents for routine inquiries, driving up operational costs and response times. Inconsistent support experiences across different channels, impacting customer satisfaction. Increasing demand for fast, personalized support as customer expectations evolved. Traditional support channels like voice and email struggled to keep pace with rising inquiry volumes. To sustain high service standards while optimizing costs, the company sought an intelligent solution that could enable seamless self‑service, enhance efficiency, and ensure complex issues were swiftly escalated to live agents. Job Description Review candidate and new hire documentation, ensuring validity (including tracking of medical exams and contracts) Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs Follow high‑volume hiring processes to ensure accuracy & timeliness Request demographic information from each candidate and review/verify for complete accuracy Create IT and other help desk tickets in a timely manner – according to the needs of the program Send welcome emails to all newly hired employees along with training information Deliver a "white glove service" by staying closely connected to candidates/new hires, responding accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc. Review personal information verification and offer details before the contract is sent to the candidate Verify and report credentials of new employees to respective teams/hiring managers Review rosters with recruitment team members to ensure required headcount has been achieved Qualifications 1+ year of recruitment/onboarding administrative experience Onboarding experience from a BPO will be highly preferred B2 or above English level is a must Excellent organizational skills Structured approach to tasks Able to efficiently manage time and keep track of multiple hiring processes simultaneously Able to work in MS Office Must be customer‑service oriented Ability to update ATS/recruitment systems in real time Additional Information All your information will be kept confidential according to EEO guidelines. Seniority level Mid‑Senior level Employment type Full‑time Job function Human Resources Industries Telecommunications Referrals increase your chances of interviewing at Sutherland by 2x. #J-18808-Ljbffr
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Onboarding Specialist
hace 6 días
Bogotá, Colombia Pharmbills A tiempo completoPharmbills Bogota, D.C., Capital District, Colombia Join or sign in to find your next job Join to apply for the Onboarding Specialist role at Pharmbills At Pharmbills, we know that a great experience starts on day one. As a trusted partner to top U.S. healthcare organizations, we help professionals transition smoothly into their new roles—because strong...
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Onboarding Specialist
hace 5 días
Bogotá, Bogotá D.E., Colombia Pharmbills A tiempo completoOnboarding SpecialistSeamless Starts, Meaningful ImpactLocation:Bogota (Hybrid, New York time zone)Why Pharmbills?At Pharmbills, we know that a great experience starts on day one. As a trusted partner to top U.S. healthcare organizations, we help professionals transition smoothly into their new roles—because strong starts build strong teams.With 1,200+...
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Strategic Onboarding
hace 2 semanas
Bogotá, Colombia Sutherland Global A tiempo completoA leading global service provider in Bogotá is seeking an Onboarding Specialist to enhance their onboarding process. The successful candidate will oversee candidate documentation, manage hiring processes, and provide excellent customer service to new hires. You will need a minimum of 1 year of experience in recruitment or onboarding, preferably in a BPO...
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Onboarding Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Sutherland A tiempo completoCompany Description As a global leader in memory and storage solutions, the client serves a diverse customer base, including individual users, businesses, and IT professionals. With a reputation for high-performance products and exceptional service, the company faced growing pressure to scale its customer support operations efficiently while maintaining...
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CRM Onboarding Specialist
hace 1 semana
Bogotá, Colombia Little Giant Marketing A tiempo completo**CRM Onboarding Specialist** **Little Giant Marketing** Little Giant Marketing is a fast-growing CRM and automation company built specifically for insurance agencies. We combine powerful technology inside **GoHighLevel**, a full phone system, AI tools, and proven sales workflows to help insurance agents generate more quotes, follow up with leads...
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Onboarding Specialist Level
hace 23 horas
Bogotá, Colombia Globant A tiempo completoAt Globant, we are working to make the world a better place, one step at a time. We enhance business development and enterprise solutions to prepare them for a digital future. With a diverse and talented team present in more than 30 countries, we are strategic partners to leading global companies in their business process transformation. We seek a...
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Bogotá, Colombia Pharmbills A tiempo completoA healthcare support organization in Bogotá is seeking an Onboarding Specialist to guide healthcare professionals through the onboarding process. This critical role requires proficiency in English and experience in HR or recruitment. The ideal candidate will ensure documentation is complete, facilitate a smooth transition, and collaborate with HR teams....
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Customer Service Onboarding Specialist
hace 1 semana
Bogotá, Bogotá D.E., Colombia Trackman A tiempo completoJob DescriptionThe Customer Service Onboarding Specialist is responsible for delivering high-quality onboarding sessions to Trackman customers and ensuring that all new users quickly become confident with Trackman products. This role requires consistency, attention to detail, and a customer-first approach. You will also play a key role in optimizing and...
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Onboarding Specialist
hace 2 semanas
Bogotá, Colombia Sutherland Global A tiempo completoCompany Description: As a global leader in memory and storage solutions, the client serves a diverse customer base, including individual users, businesses, and IT professionals. With a reputation for high-performance products and exceptional service, the company faced growing pressure to scale its customer support operations efficiently while maintaining...
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Onboarding Specialist
hace 23 horas
Bogotá, Colombia Hostaway A tiempo completoHostaway is a SaaS scale-up that is transforming the vacation rental industry. With innovative solutions and partnerships with giants like Airbnb, VRBO, and Booking, we're taking on the competition and winning. Leveraging our customer-centric core values, we consistently deliver results that encourage growth, learning, and innovation for our team, our...
