IT Service Desk Specialist
hace 3 días
We’re working on an exciting project with a renowned US-based client for 2026, which includes several key positions... Among them, a Service Desk Specialist If you’re passionate about helping users solve technical issues, ensuring smooth IT operations, and delivering outstanding support experiences, we’d love to have you in our Talent Pool for upcoming opportunities. Don’t hesitate to apply today ️ Estimated start date: February - March 2026 Interview process begins: January 2026 Contract type: Independent Contractor (full-time, remote, long-term engagement) Are you skilled in…? Providing L1–L2 technical support to end-users remotely Diagnosing and troubleshooting hardware, software, and connectivity issues Installing, configuring, and maintaining Windows and Office 365 environments Escalating incidents appropriately and following up until resolution Clear English communication and customer service mindset Do you have experience with…? Active Directory (user management, password resets, permissions) Remote support tools (RDP, AnyDesk, TeamViewer) VPN, network, and printer troubleshooting Device imaging and endpoint configuration Documentation and knowledge base updates Certifications like CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Experience supporting macOS or mobile devices (iOS/Android) Exposure to Intune, MDM, or ticket automation Familiarity with 24×7 environments or global support models ✅ Does our work culture resonate with you? 100% remote People-first culture Excellent compensation in US Dollars Hardware setup for working from home Work with global teams and prominent brands Training allowances Personal time off (PTO) for vacation, study leave, personal time, etc. ...and more Then apply now Let’s stay connected... Your next opportunity might be closer than you think. #J-18808-Ljbffr
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IT Service Desk Specialist
hace 3 días
WorkFromHome, Colombia Jobgether A tiempo completoOverview This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Service Desk Specialist in Latin America . As an IT Service Desk Specialist, you will be at the frontline of supporting end-users and ensuring seamless IT operations for remote teams. Your role will involve troubleshooting hardware, software, and...
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IT Service Desk Manager
hace 7 días
WorkFromHome, Colombia Zonar Systems A tiempo completoThis is a hybrid position - onsite 3x/week Zonar Systems, a leading technology firm headquartered in Seattle, WA, is seeking an experienced and bilingual Service Desk Manager to join our growing LATAM IT Operations team in Cali, Colombia. This role will oversee daily IT service delivery across both our U.S. and LATAM operations, managing local staff and...
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Service Desk Lead
hace 1 día
WorkFromHome, Colombia Softtek A tiempo completoSofttek Bogota, D.C., Capital District, Colombia Service Desk Lead – Practice Specialist Ubicación: Bogotá o ciudades cercanas (modalidad híbrida). Otras ciudades lejanas de Bogotá (+3 horas): modalidad remota. Perfil requerido Experiencia: +2 años liderando operaciones de centros de soporte y transición/lanzamiento de Service Desk Certificaciones:...
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Hybrid IT Service Desk Manager – Bilingual
hace 7 días
WorkFromHome, Colombia Zonar Systems A tiempo completoA leading technology firm is seeking an experienced bilingual Service Desk Manager for their LATAM IT Operations in Cali, Colombia. This hybrid role involves overseeing IT support, managing a Service Desk Technician, and collaborating with MSPs. The candidate should have 2+ years of experience in a similar role, a strong technical background, and be fluent...
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Remote IT Service Desk Analyst
hace 7 días
WorkFromHome, Colombia dLocal A tiempo completoA leading fintech company based in Colombia is looking for a Service Desk Analyst. This role involves troubleshooting technical issues, managing user accounts, and collaborating effectively with teams to enhance IT efficiency. Candidates should have solid experience in IT Service Desk roles and a strong grasp of operating systems including Windows, Linux,...
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IT Service Desk Analyst
hace 5 días
WorkFromHome, Colombia Maxana A tiempo completoOverview Maxana is seeking a motivated Service Desk Analyst to deliver high-quality technical support and ensure smooth IT operations across our industry leading client's organization. Working closely with internal teams and end-users, you’ll handle incidents and service requests from start to finish—resolving, documenting, and escalating as needed to...
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Remote IT Service Desk Analyst
hace 5 días
WorkFromHome, Colombia Maxana A tiempo completoA leading tech company is looking for a motivated Service Desk Analyst to provide high-quality technical support remotely. You’ll handle IT incidents and service requests, ensuring timely resolution and documentation. The ideal candidate will have at least 1 year of customer service experience, preferably in IT support, and hands-on knowledge of Microsoft...
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Service Desk Lead
hace 1 día
WorkFromHome, Colombia Softtek A tiempo completoUna empresa de tecnología en Bogotá busca un Service Desk Lead – Practice Specialist con más de 2 años de experiencia en la gestión de centros de soporte. Este rol implica diseñar e implementar soluciones de Contact Center y trabajar con estándares ITIL. Se requiere un nivel de inglés B2+ y habilidades en herramientas de ticketing. La empresa...
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Senior IT Support Engineer
hace 2 semanas
WorkFromHome, Colombia Remoteotter A tiempo completoJoin Atlas Technica as a Sr. Systems Engineer to provide IT support and mentorship in a collaborative environment. USA Full-time DevOps / Sysadmin 4 days ago Join our IT team as a Power BI End User Support Technician, providing essential technical support and enhancing user experience. Customer Service Representative - Remote Join Touch Support as a Customer...
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Bilingual Help Desk
hace 1 semana
WorkFromHome, Colombia NeoWork A tiempo completoBilingual Help Desk & Client Support Specialist NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role...