IT Service Desk Specialist
hace 3 días
We’re working on an exciting project with a renowned US-based client for 2026, which includes several key positions... Among them, a Service Desk Specialist If you’re passionate about helping users solve technical issues, ensuring smooth IT operations, and delivering outstanding support experiences, we’d love to have you in our Talent Pool for upcoming opportunities. Don’t hesitate to apply today ️ Estimated start date: February - March 2026 Interview process begins: January 2026 Contract type: Independent Contractor (full-time, remote, long-term engagement) Are you skilled in…? Providing L1–L2 technical support to end-users remotely Diagnosing and troubleshooting hardware, software, and connectivity issues Installing, configuring, and maintaining Windows and Office 365 environments Escalating incidents appropriately and following up until resolution Clear English communication and customer service mindset Do you have experience with…? Active Directory (user management, password resets, permissions) Remote support tools (RDP, AnyDesk, TeamViewer) VPN, network, and printer troubleshooting Device imaging and endpoint configuration Documentation and knowledge base updates Certifications like CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Experience supporting macOS or mobile devices (iOS/Android) Exposure to Intune, MDM, or ticket automation Familiarity with 24×7 environments or global support models ✅ Does our work culture resonate with you? 100% remote People-first culture Excellent compensation in US Dollars Hardware setup for working from home Work with global teams and prominent brands Training allowances Personal time off (PTO) for vacation, study leave, personal time, etc. ...and more Then apply now Let’s stay connected... Your next opportunity might be closer than you think. #J-18808-Ljbffr
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IT Service Desk Specialist
hace 1 día
WorkFromHome, Colombia Jobgether A tiempo completoOverview This position is posted by Jobgether on behalf of a partner company. We are currently looking for an IT Service Desk Specialist in Latin America . As an IT Service Desk Specialist, you will be at the frontline of supporting end-users and ensuring seamless IT operations for remote teams. Your role will involve troubleshooting hardware, software, and...
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IT Service Desk Manager
hace 1 semana
WorkFromHome, Colombia Zonar Systems A tiempo completoThis is a hybrid position - onsite 3x/week Zonar Systems, a leading technology firm headquartered in Seattle, WA, is seeking an experienced and bilingual Service Desk Manager to join our growing LATAM IT Operations team in Cali, Colombia. This role will oversee daily IT service delivery across both our U.S. and LATAM operations, managing local staff and...
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Hybrid IT Service Desk Manager – Bilingual
hace 1 semana
WorkFromHome, Colombia Zonar Systems A tiempo completoA leading technology firm is seeking an experienced bilingual Service Desk Manager for their LATAM IT Operations in Cali, Colombia. This hybrid role involves overseeing IT support, managing a Service Desk Technician, and collaborating with MSPs. The candidate should have 2+ years of experience in a similar role, a strong technical background, and be fluent...
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Remote IT Service Desk Analyst
hace 1 semana
WorkFromHome, Colombia dLocal A tiempo completoA leading fintech company based in Colombia is looking for a Service Desk Analyst. This role involves troubleshooting technical issues, managing user accounts, and collaborating effectively with teams to enhance IT efficiency. Candidates should have solid experience in IT Service Desk roles and a strong grasp of operating systems including Windows, Linux,...
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Remote IT Help Desk Specialist
hace 5 días
WorkFromHome, Colombia Sciww A tiempo completoA dynamic tech company is seeking a remote Help Desk Agent to provide Tier 1 support and ensure the productivity of the workforce. The ideal candidate will have 1-3+ years of experience in IT support, strong analytical and problem-solving skills, and excellent communication abilities in both English and Spanish. This full-time position offers the flexibility...
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Service Desk Engineer
hace 1 semana
WorkFromHome, Colombia Robot.com A tiempo completoAs a Service Desk Robotics Engineer, you’ll report to our Head of the Service Desk Team. This could be a great opportunity for you to join us! You should have the right technical knowledge, understanding, and communication skills to diagnose, scale, and solve requirements from our robot fleet. You will also work to analyze robot data and convert it into...
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Bilingual Help Desk
hace 2 semanas
WorkFromHome, Colombia NeoWork A tiempo completoBilingual Help Desk & Client Support Specialist NeoWork is seeking a Bilingual Help Desk & Client Support Specialist to support a growing restaurant-focused operation in the US. This teammate will help onboard clients to ordering platforms, provide Tier-1 technical support, and handle bilingual communication between restaurant owners and vendors. The role...
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Help Desk Team Lead REMOTE
hace 1 semana
WorkFromHome, Colombia Quetzalintl A tiempo completoIT Service Delivery Team Lead - Bilingual English/Spanish - Remote in Colombia We are seeking an experienced and highly skilled IT Service Delivery Lead to oversee and optimize our Help Desk operations. The ideal candidate will have a strong background in IT service management, help desk operations, and service delivery best practices. This role will be...
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WorkFromHome, Colombia K2 Staffing, LLC A tiempo completoSummary We work with a wide range of U.S.-based clients, many in the Managed Services Provider (MSP) space, and are currently hiring Remote Level II IT Help Desk Support Technicians to join their growing teams. This role requires strong knowledge of desktop and server technologies, including Windows 10, Windows Server 2016/2019, networking fundamentals, and...
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Service Desk Analyst III
hace 1 semana
WorkFromHome, Colombia dLocal A tiempo completoService Desk Analyst – dLocal Join us at dLocal. We enable the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. By joining us you will be a part of an amazing global team that makes it all happen in a flexible,...