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Senior Credit and Collections Manager
hace 2 meses
We are seeking a highly skilled and experienced Credit and Collections professional to join our team in Bogotá. As a key member of our Operations team, you will be responsible for leading the Credit and Collections function, ensuring timely and accurate processing of customer payments, and driving continuous improvement in our processes.
Key Responsibilities- Lead the Credit and Collections team, providing guidance, coaching, and development opportunities to ensure high performance and engagement.
- Develop and implement process improvements to enhance efficiency, accuracy, and customer satisfaction.
- Manage customer relationships, resolving issues and providing exceptional service to drive loyalty and retention.
- Collaborate with cross-functional teams, including Finance, IT, and Sales, to ensure seamless integration and alignment.
- Stay up-to-date with industry trends, best practices, and regulatory requirements to ensure compliance and excellence.
- 5+ years of experience in Credit and Collections, with a proven track record of success in process improvement and team leadership.
- Strong knowledge of Order-to-Cash processes, with expertise in credit management, collections, and dispute resolution.
- Excellent communication, interpersonal, and problem-solving skills, with the ability to work effectively in a fast-paced environment.
- Bachelor's degree in Accounting, Finance, or a related field.
adidas is a global leader in the sportswear industry, committed to innovation, sustainability, and social responsibility. We foster a culture of courage, ownership, innovation, teamwork, integrity, and respect, and we're looking for like-minded professionals to join our team.
We celebrate diversity, support inclusiveness, and encourage individual expression in our workplace. We're an Equal Opportunity Employer and do not tolerate harassment or discrimination of any kind.
