Business Operations Manager

hace 2 semanas

Bogotá, Bogotá D.E., Colombia PayU Payments Private Limited A tiempo completo

About the Role

As a Business Operations Manager, you will play a crucial role in overseeing and managing the processes of analysis, development, and implementation of requirements in Salesforce. You will collaborate with the Salesforce and product teams to generate initiatives for optimizing processes in an automated and efficient way.

Key Responsibilities:

  • Conduct comprehensive requirement-gathering sessions with stakeholders to identify business needs.
  • Analyze and document requirements to ensure clarity and alignment with project goals.
  • Ensure a control environment minimizing incidents.
  • Collaborate with the Salesforce team to implement necessary adjustments and enhancements.
  • Monitor Salesforce/Admin performance and user feedback to identify opportunities for improvement and optimization.
  • Oversee the integration of various systems and tools within the organization to ensure a seamless flow of information.
  • Track project progress against timelines and milestones, ensuring alignment with operational standards.

Requirements:

  • Bachelor's degree in business administration, finance, system, or a related field is commonly required.
  • Minimum of 3-5 years of experience in project management, business analysis, or a related role, preferably within the fintech or e-commerce industry.
  • Knowledge with SQL and RPA.
  • Strong understanding of payment processing, e-commerce, financial regulations, and merchant services.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions. Proven problem-solving abilities to address complex issues effectively.
  • English level: Advanced.

Estimated Salary: ₹15,00,000 - ₹25,00,000 per annum based on location and experience.

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