Digital Transformation Manager

hace 2 semanas


Cali, Valle del Cauca, Colombia TaskUs S.A. de C.V. A tiempo completo

**About TaskUs**

We are a provider of outsourced digital services and next-generation customer experience to innovative technology companies.

Leveraging cloud-based infrastructure, we serve clients in the fastest-growing sectors, including social media, e-commerce, gaming, and more.

As of now, we have approximately 31,500 employees across multiple locations worldwide.

**What We Offer**

A competitive salary range of $25,000 - $45,000 per year, depending on experience and qualifications.

Opportunities for growth and professional development with a dynamic team.

An inclusive work environment that values diversity and equality.

**Job Description**

As a Team Lead, you will be responsible for:

  • Providing mentorship, guidance, and career development to team members.
  • Implementing escalation channels and leading high-performing teams through transition.
  • Establishing team goals and executing strategies to achieve them.
  • Identifying actionable insights and influencing team strategy through effective communication.

**Requirements**

To be successful in this role, you must have:

  • Bilingual skills in English and Spanish with a minimum B2 proficiency in English.
  • At least 2 years of relevant people management experience in the BPO or call center industry.
  • Strong analytical and creative problem-solving skills.
  • Experience providing constructive criticism and implementing corrective action plans.

**Location**

This position can be based either at our office located at Bochalema Plaza, Cali, Valle del Cauca or work from home.



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