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Virtual Dispatcher for On-Call Technicians
hace 4 semanas
**Job Overview**
Bruntwork, a growing contracting company, seeks an exceptional Virtual Dispatcher to coordinate their team of on-call technicians handling after-hours emergencies.
As a key member of the Bruntwork team, you will be the friendly voice on the phone for customers needing urgent contracting services during evening and weekend hours.
**Responsibilities**
- Answer incoming calls and assess situations
- Create work orders with details of job requirements
- Use system to dispatch appropriate technicians
- Provide customer updates and manage expectations
- Deliver exceptional customer service
**Requirements**
- Clear communication and customer service skills
- Experience with work order systems preferred
- General knowledge of contracting services helpful
- Reliability working evenings and/or weekends
- Dedication to on-time dispatch and follow-up
**Benefits**
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
The estimated salary for this role is **$40,000 - $60,000 per year**, depending on experience and qualifications. If you are a reliable and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
