Dedicated Virtual Dispatcher for On-Call Technicians
hace 4 semanas
This is a remote position. Key responsibilities include working as the friendly voice on the phone for customers needing urgent contracting services during evening and weekend hours.
Company OverviewBruntwork, a growing contracting company specializing in residential and commercial roofing, plumbing, HVAC, electrical, installation, and general contracting services, needs an exceptional virtual dispatcher to coordinate their team of on-call technicians handling after-hours emergencies.
Job DescriptionYou will create work orders, dispatch technicians, and provide excellent customer service by answering incoming calls and assessing situations, providing customer updates and managing expectations, and delivering exceptional customer service.
Required Skills and Qualifications- Clear communication and customer service skills are essential for this role.
- Experience with work order systems is preferred but not required.
- General knowledge of contracting services is helpful.
Dedication to on-time dispatch and follow-up is crucial for success in this position. As an independent contractor, you will enjoy HMO coverage for eligible locations, permanent work from home, immediate hiring, and steady freelance job opportunities.
Estimated Salary RangeWe estimate the salary range for this position to be between $40,000 and $60,000 per year, depending on experience and location.
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