Senior Business Process Consultant
hace 3 días
At Softgic S.A.S., we're committed to delivering high-quality services and solutions that meet the evolving needs of our clients. As a Senior Business Process Consultant (BPC) specializing in HR Service Delivery (HRSD), you'll play a crucial role in helping us achieve this mission.
About the Role
We're seeking an experienced professional with expertise in workflow management, Certified Implementation Specialist (CIS) certification, and proficiency in English (Spanish is a plus). The ideal candidate will excel in workflow mapping, detailed story writing, and collaborating effectively across teams.
Key Responsibilities
- Gather and analyze requirements for HR Service Delivery solutions.
- Design and document workflows for modules such as Case Management and Employee Center.
- Configure solutions to meet business needs while adhering to best practices.
- Facilitate workshops and stakeholder discussions to refine requirements.
- Conduct functional and user acceptance testing to ensure solution quality.
- Provide documentation, training, and support for end-users and administrators.
Requirements
To be successful in this role, you should have:
- Expertise in HR Service Delivery (HRSD).
- Certified Implementation Specialist (CIS) certification.
- Proficiency in English (Spanish is a plus).
What We Offer
We're proud to offer a range of benefits and opportunities for growth and development, including:
- Paid time off.
- Formal education and certifications support.
- Benefits with partner companies.
- Referral program.
- Flexible working hours.
Compensation
The estimated salary for this position is USD 15/hour, based on industry standards and market rates for remote work in Argentina, Bolivia, Brazil, Chile, Colombia, Mexico, Uruguay, and Venezuela.
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