Business Systems Analyst

hace 2 meses


Medellín, Antioquia, Colombia J.S. Held LLC A tiempo completo
About J.S. Held

We are a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk.

Our professionals serve as trusted advisors to organizations facing high-stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

Job Overview

This role requires a highly driven Business Systems Analyst with a well-rounded skill set to join our technical and business teams.

The ideal candidate will have a strong grasp of understanding business requirements and translate them into technical specifications including process mapping, and flow charts.

In addition to this, they must be flexible and a strategic thinker able to take on a variety of tasks such as working with our development team to ensure that our products are built to meet our business requirements and support training users on system processes and applications.

Key Responsibilities
  • Requirements Analysis:
    • Work closely with project managers to develop the project scope and timeline.
    • Analyze and interpret user requirements, user stories, use cases, and system architecture documents.
    • Review and analyze system specifications, including the features and functionalities that are most important to test.
  • Business Process Mapping:
    • Create user documentation including process flows, roles and responsibilities, and use cases.
    • Assist with maintaining and documenting systems.
    • Develop and maintain detailed documentation of business processes, policies, and procedures.
    • Identify, quantify, and document business process improvements.
    • Research and conduct shadowing sessions to identify the methods and resources needed for effective processes.
    • Examine emerging business best practices and technological developments that can help automate and streamline processes to help businesses perform more efficiently.
  • Testing and Quality:
    • Define and specify the requirements that must be met for a solution to be considered acceptable to stakeholders, defining the data (inputs and outputs), quality attributes, and system functionalities necessary for the user to accept the system.
    • Participate in design and testing activities and participate in system implementations.
    • Perform data validation checks.
    • Diligence in reviewing data to be input to the system.
    • Identify, analyze, and document user interface issues.
  • Training:
    • Train users on system processes and applications.
Requirements
  • 5+ years of work experience in a technical support role.
  • Bachelor's degree in information systems, engineering, business, or a related field.
  • Proven ability to research, troubleshoot, and resolve complex problems.
  • Strong data-gathering and analysis skills.
  • Very strong written and verbal communication skills.
  • Detail oriented.
  • English proficiency required: full professional proficiency.
Compensation and Benefits

We offer a competitive salary range of $90,000 - $120,000 per annum, along with a flexible work environment that allows employees to work remotely when needed.

We also provide medical, dental, and vision insurance, commuter benefits, and opportunities for professional growth and development.



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