Strategic Business Consultant
hace 2 días
**Company Overview**
J.S. Held LLC is a global consulting firm that offers a comprehensive suite of services, products, and data to help clients navigate complex situations.
About the Job
We are seeking a highly skilled Technical Business Analyst to join our technical and business teams. This role involves working with various project managers to develop project scope and timelines, analyzing user requirements, and creating detailed documentation of business processes.
Key Responsibilities
• Requirements Analysis: Work with project managers to develop project scope and timeline, analyze and interpret user requirements, review system specifications, and identify business process improvements.
• Business Process Mapping: Create user documentation, assist in maintaining and documenting systems, and research emerging best practices to streamline processes.
• Testing and Quality: Define acceptance criteria, participate in design and testing activities, perform data validation checks, and identify user interface issues.
• Training: Train users on system processes and applications.
Qualifications
• 5+ years of work experience in a technical support role.
• Bachelor's degree in information systems, engineering, business, or a related field.
• Proven ability to research, troubleshoot, and resolve complex problems.
• Strong data-gathering and analysis skills.
• Excellent written and verbal communication skills.
• Detail-oriented.
Salary and Benefits
Our estimated salary for this position is $80,000 - $110,000 per year, depending on experience. We offer flexible work environment, medical, dental, and vision insurance, commuter benefit, and other perks.
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