Customer Service Representative
hace 5 días
About the Role
We are seeking a highly skilled and motivated Customer Service Representative to join our team at Valatam. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via live chat, email, and ticketing systems.
Key Responsibilities
- Respond to customer inquiries and provide assistance in a timely and professional manner.
- Resolve customer issues and concerns in a professional and timely manner.
- Accurately document customer interactions and maintain detailed records in our customer service database.
- Adhere to company policies and procedures regarding customer interactions and data privacy.
- Provide feedback to the management team on customer trends, product issues, and process improvements.
Requirements
- C1/C2 English and Spanish writing and speaking skills.
- At least 1 year of experience in customer service roles, preferably remote.
- Graduated (or soon to graduate) with a college degree.
- A quiet home office with a desk and office chair.
- Stable internet with at least 10 MBPS download & 2 MBPS upload speed.
- A laptop/desktop with 8GB RAM, a 1.6GHz processor, and 50GB of free hard-drive space, a headset, and a smartphone.
Benefits
- Entry-level payment rates: $4/hr (approx $640-740/month).
- Ongoing pay increments at each work anniversary.
- Discretionary client bonuses (over 80% of our clients award significant end-of-year bonuses to their team members).
About Valatam
At Valatam, we are passionate about building extraordinary remote teams in Latin America for growth-minded businesses across various industries in The US. Our values drive everything we do, ensuring that we deliver exceptional service to our clients and create a supportive and dynamic work environment for our team members.
-
Customer Service Representative
hace 4 meses
Colombia The Functionary A tiempo completo**Please read all the information carefully.** **About the company** The Functionary has brilliant and passionate people with the energy and ambition to succeed! If you are ready to make an immediate impact and you want to work with the best, then The Functionary may be the place for you. The Functionary is a leading provider of business process support...
-
Customer Service Representative
hace 5 meses
Colombia Service Technologies Inc A tiempo completoService Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a **Customer Service Representative (Bilingual)**. - Answering incoming calls from potential & current customers - Respond to inquiries about products and services - Data entry to enter...
-
Customer Service Representative
hace 5 meses
Colombia Service Technologies Inc A tiempo completoService Technologies S.A. is a leader in the Service Industry and still growing and we are looking for someone like you to be Service Technologies next great addition as a **Customer Service Representative (Bilingual)**. - Answering incoming calls from potential & current customers - Respond to inquiries about products and services - Data entry to enter...
-
Customer Service Representative
hace 5 días
Colombia Movate Technologies Services Limited A tiempo completoJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Movate Technologies Services Limited. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their queries and concerns in a timely and...
-
Customer Service Representative
hace 5 meses
Colombia Tradebuilder Inc A tiempo completoJoin Our Team as a Customer Service Representative! Are you a bilingual superstar with a passion for providing top-notch customer service? Do you thrive in a dynamic environment where you can utilize your language skills to make a difference? If so, we want YOU to be a part of our team as a Customer Service Representative! Position: Customer Service...
-
Customer Service Representative
hace 2 semanas
Colombia Solvo Global A tiempo completoJob Title: Customer Service Representative**Job Summary:**We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Solvo Global. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through timely and effective resolution of customer inquiries and...
-
Customer Service Representative
hace 3 semanas
Colombia Solvo Global A tiempo completoJob Title: Customer Service RepresentativeWe are seeking highly motivated and customer-oriented individuals to join our team as Customer Service Representatives at Solvo Global. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment.Key...
-
Customer Service Representative
hace 5 días
Colombia 24hours Group A tiempo completoJob SummaryThe 24hours Group is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing a high volume of incoming and outgoing calls in our operations.Key ResponsibilitiesAnswer inbound calls and convert them to leads and towing jobs.Identify client needs and...
-
Customer Service Representative
hace 2 semanas
Colombia Crypto Directories A tiempo completoCustomer Service RepresentativeBecome a part of our dynamic team at Crypto Directories, where we're revolutionizing the way people interact with cryptocurrency. As a Customer Service Representative, you'll be the face of our company, providing top-notch support to our users.Responsibilities:Provide exceptional customer service via live chat, email, and...
-
Customer Service Representative
hace 2 semanas
Colombia Bold Business A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a remote Customer Service Representative. As a key member of our customer support team, you will be responsible for addressing customer inquiries, resolving concerns, and providing valuable information about our products and services.Key...
-
Customer Service Representative
hace 5 meses
Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Customer Service Representative
hace 2 semanas
Colombia Valatam A tiempo completoAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Valatam. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients via live chat, email, and ticketing systems.Key ResponsibilitiesRespond to customer inquiries and provide assistance in...
-
Customer Service Representative
hace 5 meses
Colombia UNITED PARCEL SERVICE A tiempo completoExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...
-
Waha Customer Service Representative
hace 4 meses
Colombia iQor A tiempo completoCustomer Service Representative at Credit One Bank Are you looking for an exciting opportunity to join a renowned financial institution and provide exceptional customer service? Credit One Bank, in partnership with IQor Colombia S.A.S, is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be...
-
Customer Service Representative
hace 5 meses
Colombia Inktel Contact Center Solutions A tiempo completoWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers by resolving inquiries related to different restaurants. As a key member of our customer service team, you will play a vital role in ensuring customer...
-
Customer Service Representative
hace 5 días
Colombia Crypto Directories A tiempo completoBinance is a leading global blockchain ecosystem and cryptocurrency infrastructure provider. Our mission is to accelerate cryptocurrency adoption and increase the freedom of money. We're looking for a Customer Service Representative to join our team and help us achieve this mission.As a Customer Service Representative, you will be responsible for handling...
-
Customer Service Representative
hace 2 semanas
Colombia 24hours Group A tiempo completoThe Customer Service Representative will be responsible for managing a high volume of incoming and outgoing calls in our 24/7 Call Center. Key responsibilities include:Answering inbound calls and converting them to leads and towing jobs.Identifying client needs and providing solutions.Working in a remote, shift-based environment with a focus on delivering...
-
Customer Service Representative On Site Medellin
hace 5 meses
Colombia The Functionary A tiempo completo**Summary of the position** **If you are located in Medellin, Colombia** **You have a really good English level and full time to work with us on site!** **This is your chance.** Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company...
-
Customer Service Representative
hace 4 meses
Colombia SuperStaff A tiempo completoWe are looking for Customer Service Representatives to answer incoming calls promptly. Using excellent customer service, telephone, and communication skills including tone and accuracy. Collect personal demographic and injury information from patients to provide the medical provider with the most accurate material. Transfer phone calls to the designated...
-
Customer Service Representative
hace 5 meses
Colombia ttg Talent Solutions A tiempo completo**JOB TITLE**:Customer Service Representative **LOCATION**:Medellín, Col **TYPE**:On-site **SCHEDULE**:Monday to Friday from 8 am to 5 pm **TYPE OF CONTRACT**:Permanent **PAY RATE**: $1.700.000 - $2.500.000 COP + BENEFITS. **ABOUT THE COMPANY**: This is a company that offers international health insurance plans that provide extensive coverage around...