Business Operations Coordinator
hace 1 semana
We are seeking a highly organized and proactive Business Operations Coordinator to support our growing business.
Responsibilities:- Social Media Management: Oversee and manage our social media platforms, including posting updates and managing engagement.
- Email Management: Handle communication with business referral partners, such as Realtors and mortgage brokers, who refer business to our agency. This includes sending follow-up emails after networking events and other business engagements.
- Client Intake Management: Assist in collecting initial client information when a new customer requests a quote. This includes gathering essential details and passing them on to our agents for processing.
- Light Data Entry: Input and manage client information, ensuring accuracy and completeness, and transfer data into our quote rater system.
- Newsletter Creation: Develop and distribute an event newsletter for our referral partners, detailing upcoming networking events and providing RSVP links. Manage the subscription list and ensure compliance with unsubscribe requests.
- LinkedIn Outreach: Leverage our existing LinkedIn connections to set up meetings with potential new referral partners. Actively manage and expand our network as needed.
- Calendar Management: Maintain and organize the executive's calendar, scheduling meetings, and ensuring timely follow-ups.
- Backup Phone Support: Provide phone support when needed, ensuring a seamless customer experience.
- Training: Create Loom videos and other training materials to assist with onboarding future new staff members.
Qualifications:
- Experience: At least 1-2 years of experience in social media management or a related field. Experience with LinkedIn outreach and calendar management is a plus.
- Skills: Proficiency in social media platforms. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to take initiative and work independently. Positive attitude with a problem-solving mindset. Bilingual (English and Spanish) required; Portuguese is a plus but not essential.
- Technology: Comfortable with Microsoft Office Suite, LinkedIn, and other relevant tools. Familiarity with Loom or other video creation tools is preferred.
Estimated Salary: $50,000 - $65,000 per year, depending on location and experience.
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