Business Operations Coordinator

hace 1 semana


Medellín, Antioquia, Colombia Solvo Global Sas A tiempo completo
Job Title: Business Operations Coordinator

We are seeking a highly organized and proactive Business Operations Coordinator to support our growing business.

Responsibilities:
  • Social Media Management: Oversee and manage our social media platforms, including posting updates and managing engagement.
  • Email Management: Handle communication with business referral partners, such as Realtors and mortgage brokers, who refer business to our agency. This includes sending follow-up emails after networking events and other business engagements.
  • Client Intake Management: Assist in collecting initial client information when a new customer requests a quote. This includes gathering essential details and passing them on to our agents for processing.
  • Light Data Entry: Input and manage client information, ensuring accuracy and completeness, and transfer data into our quote rater system.
  • Newsletter Creation: Develop and distribute an event newsletter for our referral partners, detailing upcoming networking events and providing RSVP links. Manage the subscription list and ensure compliance with unsubscribe requests.
  • LinkedIn Outreach: Leverage our existing LinkedIn connections to set up meetings with potential new referral partners. Actively manage and expand our network as needed.
  • Calendar Management: Maintain and organize the executive's calendar, scheduling meetings, and ensuring timely follow-ups.
  • Backup Phone Support: Provide phone support when needed, ensuring a seamless customer experience.
  • Training: Create Loom videos and other training materials to assist with onboarding future new staff members.

Qualifications:

  • Experience: At least 1-2 years of experience in social media management or a related field. Experience with LinkedIn outreach and calendar management is a plus.
  • Skills: Proficiency in social media platforms. Strong organizational skills and attention to detail. Excellent written and verbal communication skills. Ability to take initiative and work independently. Positive attitude with a problem-solving mindset. Bilingual (English and Spanish) required; Portuguese is a plus but not essential.
  • Technology: Comfortable with Microsoft Office Suite, LinkedIn, and other relevant tools. Familiarity with Loom or other video creation tools is preferred.

Estimated Salary: $50,000 - $65,000 per year, depending on location and experience.



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