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hace 2 meses
Job Summary:
Solvo Global is seeking a highly skilled and dedicated Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in ensuring the success of our customers by providing exceptional service and support.
Key Responsibilities:
- Process and manage customer claims in a timely and efficient manner.
- Provide exceptional customer service and support via various communication channels.
- Maintain accurate and organized records of customer interactions and claims.
- Collaborate with internal teams to resolve customer issues and concerns.
- Develop and implement process improvements to enhance customer satisfaction and experience.
Requirements:
- High school diploma or equivalent required; 1-3 years of related claims processing experience preferred.
- Excellent verbal and written communication skills.
- Strong customer service, analytical, and problem-solving skills.
- Proficiency with Microsoft Office Suite or related software.
What We Offer:
Solvo Global offers a dynamic and supportive work environment, competitive compensation and benefits package, and opportunities for professional growth and development.
