Digital Quality Assurance Specialist

hace 1 semana

Bogotá, Bogotá D.E., Colombia MRM A tiempo completo

About MRM's Quality Assurance Team

MRM is seeking a highly skilled Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will play a critical role in ensuring the quality of our digital products.

Main Responsibilities

  1. Test Planning and Execution

Develop and execute test plans to identify problems and their causes in our digital products.

Tool Implementation

Implement the use of appropriate tools depending on the type of project and its technology.

Defect Identification and Documentation

Identify, analyze, and document defects in our digital products, following good practices in the area.

Project Tracking

Document defects through project tracking software, such as Jira, respecting established methodology.

Testing Procedures

Execute testing procedures within the framework of the general project planning, adjusted to scope and delivery dates.

Documentation Review

Thoroughly review documentation available for each production to ensure full compliance with requirements, minimize risks, and ensure high-quality deliveries.

Teamwork and Communication

Develop a culture oriented to service and results, with emphasis on on-time and high-quality deliveries, and encourage true teamwork, inside and outside the area.

Client Management

Demonstrate a broad management of the internal client, attention, and solution of common problems, understanding that we are complementary areas of the same service.

Problem Escalation

Escalate to the QA Specialist and QA Supervisor any problem in the entry of information that could prevent environmental conditions for the performance of the QA task.

Adaptability and Flexibility

Be open to the assignment of varied work within the QA area and communicate clearly and effectively the status of projects under QA control.

Continuous Improvement

Participate actively in project meetings where fundamental aspects for the execution of the QA task are defined, attend retrospective meetings, and be ready to share experiences and work collaboratively on different points of improvement, applicable in future productions.

Process Improvement

Proactively propose changes in work processes, with focus on productivity, and participate in different training courses to acquire cross-project/technology skills.

DE&I Participation

Participate in different DE&I actions proposed by the company.

Requirements

  1. Education and Experience

Preferably, student or graduate of careers linked to the business, such as Informatic Systems, Systems Engineer, Degree in Communication, Graphic or Multimedia Designer, Marketing, Advertisement, or related, or demonstrate equivalent experience.

Computer Skills

Advanced management of Windows, Mac, Android, and iOS, MS Office, and Adobe packages, web browsers, mobile apps, and online communication tools, such as email managers, MS Teams, Zoom, or similar.

Project Tracker Tools

Preferably, some knowledge in project tracker tools, such as JIRA.

Repositories and Version Managers

Preferably, some knowledge in the use of repositories and version managers, such as SVN, GIT.

Agile Methodologies

Preferably, some knowledge of agile methodologies.

Testing Methodologies

Preferably, knowledge in testing methodologies.

Language Skills

Advanced level of written and oral English.

Competences

  1. Commitment to Quality

Commitment to the quality of work and results.

Autonomy and Initiative

Ability to develop tasks under minimal supervision, with initiative and good judgment.

Flexibility and Adaptability

Flexibility and adaptability to changing priorities and work environments.

Analytical and Methodical Thinking

Analytical and methodical thinking to identify and solve problems.

Troubleshooting

Troubleshooting skills to resolve technical issues.

Communication and Interpersonal Skills

Assertive and empathic communication and good interpersonal relationships.

Attention to Detail

Attention to detail to ensure high-quality work.

Autonomy and Self-Motivation

Autonomy and self-motivation to work independently and manage time effectively.

Industry and Market Knowledge

Knowledge of the industry and market trends.

Leadership

N/A

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