Technical IT Lead for AAA Game Development
hace 4 horas
We are seeking a highly skilled Technical IT Lead to join our team in Bogota, Colombia.
About Us
Electronic Arts is a global team of creators, storytellers, technologists, and innovators. We believe amazing games and experiences start with diverse teams that serve players and communities worldwide.
Job Description
This role will be responsible for ensuring the onboarding experience aligns with EA's global standards. You will collaborate with the desktop support engineering team to provide Tier 1-3 IT support for employees and identify challenges/opportunities for technical solutions through automation, scripting, and best practices.
Responsibilities:
- Develop tools and scripts to assist with routine and complex maintenance tasks within the Endpoint/Desktop Engineering space.
- Serve as the first escalation point to the internal IT team and resolve complex technical issues in your field of expertise.
- Guide communication between Team members, Site IT, and Global IT Functions.
- Manage incident response, tracking, resolving, and root cause analysis to prevent reoccurring issues following Service Level Agreements and Key Performance Indicators (KPI).
- Prioritize and manage multiple projects simultaneously.
Requirements:
- Bachelor's degree or professional training/certifications related to areas of responsibilities or equivalent work experience.
- 5+ years of experience in all aspects of a gaming studio site IT or within the entertainment media industry.
- 2+ years of experience in an IT senior and leadership role.
- Experience with deploying, updating, optimizing, and troubleshooting Windows-based and Mac-based workstations in a corporate environment applying ConfigMgr, JAMF (Casper), and other system management tools.
- Understanding of basic network protocols including TCP/IP, UDP, DNS, SMTP, SNMP, and network hardware.
- Familiarity with standard helpdesk ticketing tools / ITIL practices (ServiceNow).
- Customer Support – A desire to help end-users get what they need to do their jobs effectively.
Benefits
- Health Benefits - Medical insurance, dental insurance, life insurance, global fitness benefit ($500 USD per year), and mental wellbeing plan.
- Professional Development - Training and development programs, opportunities for career advancement, and tuition reimbursement.
- Work-Life Balance - 15 vacation days, paid holiday closure, and paid sick leave.
- Meaningful Work - Opportunity to directly contribute to the development of EA titles.
- Additional Perks - Meal card ($400,000 COP per month), game credits, and console reimbursement program.
- Work Environment - New office space in the heart of Salitre, inclusive work culture, and supportive team environment.
Salary: $80,000 - $100,000 USD per annum based on location and experience.
-
Game Development Expert
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amber A tiempo completoAbout UsWe are a leading company in the gaming industry, dedicated to delivering top-notch service to our customers. Our team of experts works together towards common goals, valuing each member's contributions to our mission of continuous improvement and innovation.Job DescriptionWe are seeking an experienced Game Programmer to join our cross-functional...
-
Leading Unreal Game Development Expert
hace 3 semanas
Bogotá, Bogotá D.E., Colombia Amber A tiempo completoOverviewAt Amber, we're dedicated to delivering top-notch service to our customers and know that our employees are key to making that happen. We offer attractive compensation packages and plenty of chances to grow with us.About the RoleWe're currently looking to expand our pool of talent and invite skilled individuals to join us by applying for this exciting...
-
Game Development Expert
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amber A tiempo completoAbout UsAt Amber, we're dedicated to delivering top-notch service to our customers and believe that our employees are key to making this happen. We offer attractive compensation packages and plenty of opportunities for growth, and we're always looking for ways to improve. Our team works collaboratively towards common goals and values each member's...
-
Technical Quality Assurance Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completoCompany Overview:Electronic Arts is a world-renowned gaming company dedicated to delivering exceptional player experiences.Job Summary:We are seeking an experienced Technical Quality Assurance Specialist to join our team and contribute to the development of high-quality games.Estimated Salary: $85,000 - $110,000 per yearJob Description:We are looking for a...
-
Game Programmer
hace 1 mes
Bogotá, Bogotá D.E., Colombia Streamline Games A tiempo completoStreamline Games is a creative development studio specializing in full video game development, game publishing, interactive digital assets, and metaverse creation. We are looking for a highly motivated and independent individual with a passion for all things gaming to join our team.As a Game Programmer (Unreal), you will be reporting directly to the Lead...
-
Experienced Unreal Engine Game Developer Opportunity
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Amber A tiempo completoAbout AmberAt Amber, we're dedicated to delivering top-notch service to our customers by leveraging the expertise of talented individuals in the industry. Our team works together towards common goals and values each member's contributions to our mission of continuous improvement and innovation.Job DescriptionWe're currently seeking a skilled Game Programmer...
-
Lead Desktop Support Engineer Transformation Specialist
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Electronic Arts A tiempo completoJob OverviewWe are the IT team that supports AAA game development in a collaborative environment at our studios; Respawn Entertainment, Ripple Effect Studios, Electronic Arts (EA) & EA Colombia. Our team is responsible for powering the future of play with the teams developing Apex Legends, Medal of Honor, Star Wars Jedi Survivor and many more.About the...
-
Technical Lead for Frontend Development
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Publicis Re:Sources Global A tiempo completoJob Description:As a Technical Lead for Frontend Development, you will be responsible for overseeing the UX/UI of various applications used by tens of thousands of internal users daily. We are seeking experienced front-end developers with extensive work experience in React.js to design our PPM platform used by multiple business and client teams for managing...
-
Technical Project Lead for Website Development
hace 2 semanas
Bogotá, Bogotá D.E., Colombia atlantictalentservices A tiempo completoWe are seeking a highly skilled and experienced Technical Project Lead to join our team at Atlantic Talent Services. As a key member of our organization, you will be responsible for leading and managing critical website and technology projects from start to finish.Job Summary:This is a remote position that requires a strong technical background, exceptional...
-
Technical Team Lead for Product Development
hace 21 horas
Bogotá, Bogotá D.E., Colombia Ciandt A tiempo completoWe are tech transformation specialists, CI&T. We combine the disruptive power of Artificial Intelligence with human expertise to support large companies in navigating changes in technology and business. With 30 years of experience, 6,000 workers, offices in 10 countries, and talents across 5 continents, we operate in the fields of design, strategy, and...
-
Technical Lead for Complex Projects
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Agileengine A tiempo completo**About Us**Award-winning custom software solutions that help companies across 15+ industries transform people's lives.We are one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch.**The Role**We're looking for a Technical Lead to drive end-to-end development of complex projects, working directly with our CEO...
-
Technical Lead for Full-Stack Development
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Scotiabank A tiempo completo**Overview of the Role**We are seeking a highly skilled Technical Lead to join our Branch Operations & QA service layer in Colombia. As a key member of our team, you will contribute to the overall success of our organization by ensuring specific individual goals, plans, and initiatives are executed/delivered in support of our business strategies and...
-
Technical Lead for Mobile Engineering
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Achievers A tiempo completoAbout Achievers, the employee experience platform pioneer. We empower employees to recognize each other and align them with company values and goals. Our global user base of almost 4 million spans over 170 countries.As a Technical Lead for Mobile Engineering, you will drive our software team's success in delivering innovative and high-quality solutions. Your...
-
Technical Lead
hace 4 semanas
Bogotá, Bogotá D.E., Colombia PayU A tiempo completoAbout PayUPayU is a leading fintech company operating in over 50 high-growth markets worldwide. As part of the Prosus group, one of the largest technology investors globally, we are revolutionizing online payments for our merchants and millions of consumers. Our PCI-certified platforms process approximately 6 million transactions daily, utilizing more than...
-
Senior Game Design Strategist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Teravision Games A tiempo completoAt Teravision Games, we cultivate a talent-focused and value-driven culture. We aim to share this culture with the world and contribute to making our industry more inclusive. Our goal is to create a healthy and happy environment for talented individuals while producing extraordinary games that deliver exceptional experiences. We are looking for a Senior Game...
-
Visionary Game Design Director
hace 2 semanas
Bogotá, Bogotá D.E., Colombia Teravision Games A tiempo completoAt Teravision Games, we strive to foster a culture of excellence and innovation. Our team is dedicated to pushing the boundaries of game design and creating immersive experiences that captivate players worldwide. We are seeking an exceptional Visionary Game Design Director to spearhead our efforts and drive the development of extraordinary games.About the...
-
Technical Support Specialist for Global IT Services
hace 4 horas
Bogotá, Bogotá D.E., Colombia INGEPSY A tiempo completoJob Description:We are seeking a highly skilled Technical Support Specialist to join our Employee IT Services team in Bogotá or Home-Office. This role will be responsible for providing exceptional technical support and customer service to employees globally, ensuring timely resolution of incidents and effective fulfillment of requests.About the...
-
Senior Software Development Lead
hace 1 mes
Bogotá, Bogotá D.E., Colombia Endava A tiempo completoAbout the RoleWe are seeking an experienced Senior Software Development Lead to join our team at Endava. As a Senior Software Development Lead, you will be responsible for leading and mentoring a team of up to 10 developers, facilitating the planning, implementation, and delivery of software, and designing, estimating, and implementing technical solutions...
-
IT Technical Specialist
hace 4 semanas
Bogotá, Bogotá D.E., Colombia SupportYourApp A tiempo completoAbout UsAt SupportYourApp, we provide premium outsourced customer support and CX services for tech companies around the globe. We are a multinational company with over 30 countries and speak over 60 languages.Our MissionWe aim to deliver exceptional technical support, fostering long-lasting relationships with our clients and team members alike. Our inclusive...
-
Senior Game Developer
hace 4 semanas
Bogotá, Bogotá D.E., Colombia Streamline Media Group A tiempo completoJob DescriptionWe are seeking a highly skilled Senior Game Developer to join our team at Streamline Media Group. As a key member of our development team, you will be responsible for building the latest technologies and crafting features within our games.About UsStreamline is a creative development studio specializing in full video game development, game...