E-Commerce Operations Manager

hace 21 horas


Bogotá, Bogotá D.E., Colombia Bruntwork A tiempo completo

We are seeking a dedicated and detail-oriented E-Commerce Specialist to manage online marketplace accounts, execute digital marketing strategies, and oversee various aspects of e-commerce operations.

The ideal candidate will possess strong written and verbal communication skills in English, with experience in managing online marketplace accounts such as Shopee, Lazada, and Carousell. A basic understanding of digital marketing concepts and SEO is beneficial.

Key Responsibilities include:

  • Maintaining and updating product listings on online marketplaces
  • Performing basic photo editing for product images when required
  • Conducting market and competitor analysis to identify trends and opportunities
  • Planning and executing marketing campaigns and promotions on online marketplaces
  • Managing and optimizing paid ad campaigns to maximize ROI
  • Responding promptly and professionally to customer inquiries across all platforms
  • Resolving customer issues to ensure satisfaction and maintain positive reviews

Requirements:

  • Proficient in English, with strong written and verbal communication skills
  • Prior experience in managing online marketplace accounts (e.g., Shopee, Lazada, Carousell) is preferred
  • Digital Marketing Knowledge: Basic understanding of digital marketing concepts and SEO is beneficial
  • Technical Skills: Familiarity with basic photo editing tools is helpful
  • Customer Focus: Strong customer service skills with the ability to resolve issues effectively
  • Analytical Skills: Ability to analyze market and competitor data to inform strategies

Estimated Salary Range: SGD 40,000 - SGD 60,000 per annum, depending on experience and qualifications. Bruntwork offers HMO coverage, permanent work-from-home arrangement, steady freelance job opportunities, and more.



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