E-Commerce Operations Manager
hace 21 horas
We are seeking a dedicated and detail-oriented E-Commerce Specialist to manage online marketplace accounts, execute digital marketing strategies, and oversee various aspects of e-commerce operations.
The ideal candidate will possess strong written and verbal communication skills in English, with experience in managing online marketplace accounts such as Shopee, Lazada, and Carousell. A basic understanding of digital marketing concepts and SEO is beneficial.
Key Responsibilities include:
- Maintaining and updating product listings on online marketplaces
- Performing basic photo editing for product images when required
- Conducting market and competitor analysis to identify trends and opportunities
- Planning and executing marketing campaigns and promotions on online marketplaces
- Managing and optimizing paid ad campaigns to maximize ROI
- Responding promptly and professionally to customer inquiries across all platforms
- Resolving customer issues to ensure satisfaction and maintain positive reviews
Requirements:
- Proficient in English, with strong written and verbal communication skills
- Prior experience in managing online marketplace accounts (e.g., Shopee, Lazada, Carousell) is preferred
- Digital Marketing Knowledge: Basic understanding of digital marketing concepts and SEO is beneficial
- Technical Skills: Familiarity with basic photo editing tools is helpful
- Customer Focus: Strong customer service skills with the ability to resolve issues effectively
- Analytical Skills: Ability to analyze market and competitor data to inform strategies
Estimated Salary Range: SGD 40,000 - SGD 60,000 per annum, depending on experience and qualifications. Bruntwork offers HMO coverage, permanent work-from-home arrangement, steady freelance job opportunities, and more.
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