Delivery Excellence Lead
hace 2 semanas
We are seeking a seasoned Delivery Excellence Lead to join our team at AgileEngine, LLC.
Responsibilities- Act as the primary point of contact for clients, fostering strong relationships and addressing feedback in a timely manner.
- Oversee project financials, ensuring healthy account margins by managing budgets, expenses, and profitability.
- Lead project teams, defining scope, objectives, and delivering results on-time and within budget.
- Implement best practices, improve processes, and eliminate delivery bottlenecks to drive efficiency.
- Monitor client satisfaction and proactively address any issues that arise.
- Coordinate team tasks, set deadlines, and promote collaboration to achieve collective goals.
- Conduct regular one-on-one sessions, performance evaluations, and manage career development plans to ensure employee growth.
- Support recruitment efforts and team promotions to build a high-performing team.
- Identify and mitigate project risks, resolving issues promptly to ensure successful outcomes.
- A minimum of 3 years of experience in project/delivery management with a proven track record of success.
- Experience as a delivery manager with expertise in managing projects from inception to completion.
- Demonstrated ability to manage external clients and develop strong relationships.
- Proficiency in project management software and tools is essential.
- Exceptional English language skills, communication, and leadership abilities are required.
- Experience in sales and pre-sales activities is a significant advantage.
- Bachelor's Degree in Project Management, Computer Science, or a related field.
- Experience working cross-functionally with teams like Software Developers, Delivery/Project Managers, and Account Managers.
- Proven ability to create detailed proposals and manage pre-sales processes.
- High level of organization, planning, prioritization, and attention to detail.
- Strong team orientation, maintain partnerships, collaborate, and influence across multiple stakeholders.
- Excellent client management skills with the ability to build and maintain strong relationships.
The estimated salary for this role is $120,000 per annum, commensurate with experience. Our comprehensive benefits package includes health insurance, retirement plan, paid time off, and opportunities for professional growth and development.
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