Financial Services Risk Manager
hace 1 mes
About NielsenIQ
NielsenIQ is a world-leading consumer intelligence company, delivering comprehensive insights into consumer buying behavior and unlocking new growth pathways.
We combine with GfK to provide unparalleled global reach, offering the Full ViewTM through state-of-the-art platforms.
Job Description:
The Sr. Credit Controller – Cash App Team is responsible for allocating and posting cash collected from debt due to NiQ from third parties. This involves collaboration with Order to Cash teams and operational teams across the NiQ Group, minimizing overdue debt, DSO, and maximizing cash flow.
This role requires a proactive, responsive, and quality-driven credit control service in line with predetermined SLAs and KPIs for all NiQ entities.
Responsibilities:
- Control and reduce third-party debt by managing assigned trade debtor ledgers, setting targets on a monthly basis (DSO, Receivable Overdue, Collection Ratio).
- Process and distribute various reports such as Trade Debtors Outstanding Balance, Cash Flow Forecast, Dispute Report, Bad Debt Provision, and others.
- Monitor and record customer account details for on-account cash, partial payments, and other irregularities (disputes).
- Provide customer service regarding collection issues, process account adjustments, resolve client disputes, and short payments.
- Work with collections teams to ensure all incoming queries are promptly resolved.
- Perform other assigned tasks and duties necessary to support Local Finance/I2C teams.
- Communicate with internal and external customers in a professional and polite manner at all times.
About You:
A successful Sr. Credit Controller will ensure all basic key performance indicators align, collection target fulfillment, average time on dispute resolution, and DBO are achieved for the respective market.
You will have built a successful working relationship with Revenue Associates and Revenue Controllers.
Qualifications:
- Experience in an international company, preferably within a SSC/BPO environment, within Order to Cash, Accounting, or Procure to Pay areas.
- University degree (Finance, Accounting, Business, or related field).
- Intermediate-Advanced level of English.
- Functional knowledge of MS Excel, SAP, Sidetrade (optional) or other ERP and/or Collection and Dispute Management software.
- The ability to cooperate and interact effectively at all levels of the organization.
- Understanding of customer services.
- Accuracy and strong attention to detail.
- The ability to work independently and proactively.
Benefits:
- Flexible working environment.
- Volunteer time off.
- LinkedIn Learning.
- Employee Assistance Program (EAP).
Salary:$85,000 - $110,000 per annum, depending on experience and qualifications.
Note:This salary range is based on industry standards and may vary depending on individual circumstances.
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