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Global Pharmaceutical Operations Coordinator
hace 2 meses
The Global Pharmaceutical Operations Coordinator will play a key role in ensuring the smooth coordination of pharmaceutical shipments between different areas of the company. This individual will be responsible for managing shipments, planning, and execution, with a focus on improving customer satisfaction.
Key Responsibilities- Coordinate the cooperation between different work areas to ensure a friction-free flow of information.
- Manage shipments, including order entry and follow-up in Worldstar and TMS.
- Work with the OPS team to resolve shipping issues and provide accurate information to customers.
- Partner with the sales team to exceed customer service expectations.
- Monitor shipments during transport and adapt to any deviations from the plan.
- Command of English: written and oral skills.
- Ability to work quickly and accurately under time and volume constraints.
- Strong interpersonal and analytical skills.
- Ability to resolve customer issues quickly and creatively.
- Basic computer skills, knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.