Customer Experience Expert: German Language Specialist

hace 2 días


Bogotá, Bogotá D.E., Colombia Hire Horatio Cx A tiempo completo
Job Title: Customer Experience Expert

We are seeking an enthusiastic and dedicated Customer Experience Expert proficient in German to join our dynamic team at Hire Horatio Cx.

Overview

As a Customer Experience Expert, you will provide high-quality customer service to our global client base, assisting with inquiries and resolving issues across multiple channels such as chat, email, and phone. Your primary responsibility will be to ensure that our customers receive exceptional support in their native language, which is German.

About the Role
  • You will work closely with our global customer base to resolve issues related to orders, account setup, and general inquiries.
  • Liaise between customers and partners to resolve order fulfillment, product, pricing, and quality issues.


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