Logistics Operations Specialist

hace 5 días


Medellín, Antioquia, Colombia Talentek By Hubtek A tiempo completo

About the Role:
Talentek by Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities.
We support companies through our Talent and Technology services.
We strive to become the brightest minds in our field and better serve our customers.
In our modern offices, we provide different amenities such as casual attire and free beverages.
Additionally, our benefits include a health plan, gym membership, well-being platform, digital gift cards, or home medical services.

Key Responsibilities:
As a Logistics Coordinator, you will analyze, interpret data, and provide logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.
Some of your responsibilities are but are not limited to: Track and trace loads and update their status in the systems (loadboards, portals, and TMS), making sure the updates are accurate and on time and responding to inbound and outbound calls, SMS, or email.
Provide accurate information and updates regarding shipments, delivery schedules, and any related concerns.
Respond to customer and carrier emails promptly and professionally.
Conduct activity mapping exercises to optimize processes for Tech-enabled Talent.
Provide support in defining activities for our program initiatives.

Requirements:
Believe and love what you do.
Objective-oriented.
Problem solver.
Very proactive person.
Good customer service skills.
Minimum requirements: Studies in International Business, Business Administration, Foreign Trade, or Logistics.
Other studies are also considered.
Experience: At least 1 or 2 years of experience working in bilingual customer service, back office, operations, logistics, tracking shipments, or related.
Language: Excellent English skills.
B2+ or higher is preferred.

Perks:
Schedule: Monday to Friday from 7:00 a.m. to 4:00 p.m., following the American Calendar.
Contract: Indefinite term contract + Benefits.
Location: on-site Wework Medellin Salary: $2,5 Cop


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