Food and Beverage Operations Manager
hace 2 semanas
At Hilton Worldwide, Inc., we're seeking a skilled Food and Beverage Operations Manager to lead the management of all Food and Beverage outlets. The successful candidate will be responsible for delivering exceptional Guest and Member experiences, while ensuring high levels of customer service and compliance with brand standards. Key responsibilities will include managing outlet operations, maintaining exceptional customer service, ensuring brand compliance, recruiting and developing the Food and Beverage team, managing guest queries, and working within budgeted guidelines.
Key Responsibilities:
- Manage all Food and Beverage Outlet operations
- Maintain exceptional levels of customer service
- Ensure compliance of brand standards
- Recruit, manage, train, and develop the Food and Beverage team
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food, Liquor Costs, and Payroll
Requirements:
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
About Hilton Worldwide, Inc.
Hilton Worldwide, Inc. is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional Guest experiences across its global brands, with a vision to fill the earth with the light and warmth of hospitality.
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