Account Service Representative

hace 1 semana


Bogotá, Bogotá D.E., Colombia Link A tiempo completo
Account Service Representative

Job Description

This role requires a skilled professional to support the delivery of marketing services contracts, focusing on Print, POS, and Promotional Merchandise. The successful candidate will work closely with local stakeholders to drive results.

Key Administrative Tasks

  1. Ensure prompt invoicing to clients.
  2. Monitor client region age debt and take necessary actions.

Direct Responsibilities

  1. Collaborate with local stakeholders to manage new briefs, quotations, and live orders.
  2. Provide exceptional customer service by resolving issues efficiently.
  3. Contribute data-driven insights for leadership presentations, including MI reporting and QBRs.
  4. Maintain and update supplier databases accurately.
  5. Track and report orders against contractual obligations.
  6. Process orders and generate timely invoices.
  7. Create accurate customer quotations and ensure quality samples and artwork for proposals.
  8. Communicate order status to departments for timely delivery.
  9. Develop and maintain accurate customer files.
  10. Submit requested reports to the Sales Manager.

Diversity and Inclusion

Our company is dedicated to creating a workplace environment that celebrates diversity and promotes inclusion. We strive to attract and nurture talent from various backgrounds, contributing unique perspectives and ideas. Our goal is to cultivate a productive atmosphere where everyone can thrive.



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