Account Management Specialist

hace 2 meses

Bogotá, Bogotá D.E., Colombia Charger Logistics Inc A tiempo completo

Charger Logistics Inc. is a renowned asset-based carrier with a strong presence across North America. With over 20 years of experience in providing top-notch logistics solutions, we have evolved into a world-class transportation provider.

We invest significantly in our employees' growth and development, offering them the opportunity to learn and excel in their roles. Our entrepreneurial mindset welcomes innovative ideas and strategies, and we are currently expanding our team.

Job Responsibilities:

  • Develop and maintain robust relationships with clients through proactive communication, ensuring seamless day-to-day and long-term support.
  • Effectively manage client expectations and provide exceptional customer service.
  • Collaborate with the Implementation team to ensure successful opportunities and accuracy in pricing programs.
  • Participate in rate matrix reviews to guarantee profitability and competitiveness for key accounts.
  • Contribute to rate calculations, report preparation, and client presentations for large-spend bids.
  • Ensure timely delivery of client commitments by working closely with internal teams and executing operational tasks as needed.
  • IDentify, manage, and build new business relationships within the target market.
  • Support the Customer Service Manager in delivering optimal transportation services.
  • Maintain a comprehensive database of clients, prospects, partners, and vendors.
  • Monitor market conditions, product innovations, and competitors' products, prices, and sales.
  • Perform administrative duties, such as preparing sales budgets and reports, keeping sales records, and filing expense account reports.
  • Consult with clients to resolve issues and provide ongoing support.
  • Coordinate prospect, sales, and current client meetings, working closely with the VP of Sales/CS.

Requirements:

  • Proven track record with a focus on account management, appointment setting, presenting, meeting with customers, pricing, proposals, and closing deals.
  • Recent degree in Marketing or Business-related field required.
  • Previous experience in an analyst role or pricing function is an asset.
  • Able to understand business processing requirements using technology and conceptualize creative solutions.
  • Experience working B2B sales involving complex deals is an asset.
  • Strong knowledge of the sales planning process.
  • Excellent verbal, written, and presentation skills, as well as strong interpersonal and customer relation skills.
  • Strong negotiation skills with proven closing ability.
  • Able to function independently with minimal supervision and work effectively in a team environment.

Benefits:

  • Competitive Salary: $60,000 - $80,000 per annum.
  • Career Growth Opportunities.

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