Workday Analyst

hace 1 mes


Colombia Twilio A tiempo completo
About the Role

Twilio is seeking a highly skilled Workday Analyst to join our team. As a pivotal member of our Workday team, you will be responsible for providing expert-level support and guidance on Workday-related matters, including HCM, Security, and Reporting.

Key Responsibilities
  • Provide end-user support for Workday-related issues, including troubleshooting and resolving problems.
  • Serve as a subject matter expert in Workday, with a focus on HCM, Security, and Reporting.
  • Develop and maintain custom reports and dashboards to support business decision-making.
  • Provide training and documentation to People support staff, ensuring clarity and consistency.
  • Maintain data integrity across core systems and related interfaces.
  • Design and implement system changes to align with business needs.
Requirements
  • 2+ years of Workday support experience with a specialized focus in HCM, business processes, notifications, alerts, scheduled processes, auditing, security, and reporting.
  • Exceptional attention to detail, critical thinking, commitment to data integrity, organization, and adept problem-solving skills.
  • Ability to gather technical and business requirements and translate them into action plans.
  • Understanding of data privacy practices and regulations, coupled with strong verbal and written communication skills.
  • Strong interpersonal skills with the ability to develop and maintain relationships with business units and third-party vendors.
  • Demonstrated ability to effectively manage multiple priorities and deliver timely, quality work within deadlines.
  • Initiative-driven, inherently curious, and possessing analytical thinking.
  • Excellent knowledge of PC software, including proficiency in Microsoft Office applications and Google Workspace.
  • Workday Pro certifications are a plus.
What We Offer

Twilio offers a competitive salary, generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. We prioritize connection and opportunities to build relationships with our customers and each other.

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.


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