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We are looking for a skilled Customer Support Professional to join our team at Celerity. In this role, you will be responsible for delivering exceptional customer service, resolving issues promptly, and providing expert advice to customers.
Responsibilities:- Provide timely and effective support to customers through various communication channels.
- Investigate and resolve customer complaints and issues efficiently.
- Stay informed about new products and services to provide expert advice to customers.
- Maintain accurate records of customer interactions and provide regular updates to management.
- Collaborate with cross-functional teams to achieve business objectives.
